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Valley Imports

Fargo , ND

4.8
2,901 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,901 reviews

August 27, 2021

The people that worked with me were very professional and personable. I bought a pre-owned vehicle which needed some miner work an the car was finished days before promised. I live in Alabama an will buy my More

by bettynorris3862
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Erik Swenson, Marshal Girodat, Jake Mueller, Joe Klein
Aug 27, 2021 -

Valley Imports responded

Thank you for taking your time to complete a review for us.

August 27, 2021

The greatest service team to work, will go out of their way to make you comfortable. Keith is fantastic to work with, and make you fill important. More

by GSD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Keith Stroh
Aug 27, 2021 -

Valley Imports responded

Thank you very much for the kind words regarding Keith!

August 27, 2021

They have excellent mechanic and customer service. Had mixup on initial estimate but they made it right. Would use again in the future iwhen needed. More

by keith.battles
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Aug 30, 2021 -

Valley Imports responded

Thank you for the kind words and 5 stars! We appreciate the opportunity to earn your business again.

August 27, 2021

I had my doubts, but I was wrong! Excellent communication from Michelle! Before, during, after! I will go back without any hesitation! I was impressed! More

by DOUG3132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Aug 30, 2021 -

Valley Imports responded

We truly appreciate the 5 star review!

August 27, 2021

This was another great experience with Jerry Meyer and the Valley team. I really appreciated the flexibility with schedules and my out of town visit and the corresponding paperwork. I love the car and More

by large_munsterlander
Recommend Dealer
Yes
Employees Worked With
Monica, Jerry Meier, Matt Walz, Jake Mueller
Aug 30, 2021 -

Valley Imports responded

Thank you for the kind words and 5 stars!

August 27, 2021

Customer service was fantastic with a nice waiting area with snacks and drinks. Service took a little too long for what was being conducted on the car More

by MGREANY77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Aug 30, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We are currently working on our processes so we can give every customer the best experience possible.

August 27, 2021

I would like to commend Angie for her help in getting the work that needed to be done completed and getting us a loner car. The only negative was the tire pressure was different on all tires and not accordi More

by sonodak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Aug 30, 2021 -

Valley Imports responded

We truly apologize for that inconvenience. We should have checked that before returning your vehicle to you. Thank you for bringing it to our attention and we will fine tune our processes so it doesn't happen again.

August 27, 2021

Impressed with service & desk, as usual! Super disappointed about $130. charge for ‘Parts’ with my transmission fluid, when I saw it online for 1/3 that cost!!! That’s called a scam in my neighbor More

by LASAMUELSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob - Tech excellent. , Angi Bigelow, Don Tollefson
Aug 30, 2021 -

Valley Imports responded

Thank you for letting us know that your were disappointed. We take our customer reviews seriously because we believe we can learn and improve from them. With that being said, our research taught us that you can in fact purchase aftermarket transmission fluid for your vehicle for considerably less money. However, we don't recommend using any aftermarket fluids or parts on our customer's vehicles. We use genuine manufacturer fluids and parts when repairing/maintaining our customer's vehicles because that is what the manufacturers recommend. We did a little more research on what was available online for genuine manufacturer fluids and in your case, we found that the transmission fluid could be purchased on Amazon, but when you factor in shipping, it was within a few dollars of what you were charged. We understand that this information doesn't change the end result for you, but we wanted you to know that we try our best to be competitive and serve our customers with honesty and integrity. Thank you.

August 27, 2021

Everything from service to use of a loaner was seamless. We were able to get multiple recalls done at once as well as a complimentary check More

by rbfried0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Aug 30, 2021 -

Valley Imports responded

Thank you for the kind words, 5 stars and the opportunity to serve you!

August 27, 2021

great service. car washed. courtesy car driver good very pleasant. lounge clean good coffee and treats. I liked video texted to phone if what was done. More

by JHAUGENFP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Aarfor
Aug 30, 2021 -

Valley Imports responded

Thank you for the 5 stars!

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