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Valley Imports

Fargo , ND

4.8
2,900 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,900 reviews

August 25, 2021

Very helpful and great to deal with. They even washed and filled the tank on my new vehicle. Would buy from again. I am very happy with my new purchase. More

by cheltim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Todd Potulny, Joe Klein, Colin Bitz
Aug 25, 2021 -

Valley Imports responded

We are thankful that you chose Valley Imports!

August 24, 2021

You guys run valley imports with precision very well represented by Matt and Jerry will be buying another Porshe with in the next 18 months More

by GONDECKBEN4591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Michelle Alm, Brian Mackner, Angi Bigelow, John Aarfor, Wayne Lepp, Jon Manske, Keith Stroh, Don Tollefson, Christina Swartout
Aug 24, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

August 24, 2021

Great communication and excellent diagnosis and correction of multiple problems on my 1989 vehicle. Will be back for visits as needed. Angi is the best and kept us well informed. More

by DEBCARLSRUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Aug 24, 2021 -

Valley Imports responded

Thank you for the 5 stars!

August 24, 2021

Always great service and love the technician videos when they're working on vehicle. I would recommend their service department to anyone with a qualifying vehicle. More

by G_GUSSIAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm, Angi Bigelow, Keith Stroh
Aug 25, 2021 -

Valley Imports responded

Thank you for the kind words.

August 24, 2021

All was handled well. Might of liked more about what was actually being done for a near $800 service B. I liked the video of the service inspection. More

by DPFEIFER1955
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Aug 25, 2021 -

Valley Imports responded

Thank you for the 5 stars! Would you like Don to call you and go over your bill with you?

August 23, 2021

It is always very stressful when purchasing a used high-end vehicle. This is especially true of a high powered sports car that has had a history of bearing problems. The team at Valley provided me wit More

by mayerhaus6411
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Jake Mueller, Zach Bye
Aug 23, 2021 -

Valley Imports responded

Thank you for the kind words!

August 23, 2021

I highly recommend! The staff is always super kind, friendly & helpful! Everytime I have brought my car in to get serviced, they are always nice! More

by alixhowe12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Aug 23, 2021 -

Valley Imports responded

We appreciate the opportunity to serve you!

August 23, 2021

Long wait time even with service scheduled. Lack of communication between employees making it difficult as w customer. Overall friendly and quality service. will return. More

by EBERLE.NOELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lepp
Aug 25, 2021 -

Valley Imports responded

We certainly apologize for your poor experience. Not unlike most businesses in our community right now, we are struggling with hiring good employees. This is definitely not an excuse for giving you poor customer service, but it does affect what type of experience we can give. We will get better and we hope you continue to do business with us so you can see the positive changes. Thank you very much for sharing your experience with us.

August 22, 2021

Service is always more expensive than I anticipate, but they always do a great job. Not sure that the video report is necessary. The team is always very courteous. More

by LEE.MASSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Brustad, Don Tollefson
Aug 23, 2021 -

Valley Imports responded

We appreciate you taking your personal time to complete a review for us. We take every review seriously because we believe we can learn and improve from them. With that in mind, would you mind sharing with us what we could have done better/differently to have earned 5 stars for "Friendliness" and "Pricing"? Thank you.

August 21, 2021

This was my first 10,000mile check, oil change and and tire rotation on my Audi! I was very pleased the service and friendliness of everyone I came in contact with. I have already told friends about my e More

by ILAFLESCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Aug 23, 2021 -

Valley Imports responded

We truly appreciate you and are thankful for the kind words and 5 stars!

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