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Valley Imports

Fargo , ND

4.8
2,901 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,901 reviews

August 21, 2021

This was my first 10,000mile check, oil change and and tire rotation on my Audi! I was very pleased the service and friendliness of everyone I came in contact with. I have already told friends about my e More

by ILAFLESCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Aug 23, 2021 -

Valley Imports responded

We truly appreciate you and are thankful for the kind words and 5 stars!

August 21, 2021

Valley imports went above and beyond! They got me in and the AEM on my Sprinter taken care of so I could have my daily driver back. More

by Logan Hanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Aug 23, 2021 -

Valley Imports responded

Thank you for the 5 stars!

August 20, 2021

Service technicians are excellent. Scheduling an appointment is easy; however, my vehicle does not get into a service bay for hours after the appointment time (appointment at 10, gets into bay about More

by JON.MARTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Aug 23, 2021 -

Valley Imports responded

We apologize for the time it took to finish the work on your vehicle. From time to time, vehicles do present a problem that takes longer to repair than we had anticipated and we get a bit behind with our schedule. We do our best to get every customer's vehicle done in a timely fashion, but have no way of scheduling for the "unknown". We hope that your advisor kept you up to date on the status of your vehicle, so you knew what was going on and we can assure you that we never "overbook" our technicians. Each technician has the opportunity to complete 8 hours worth of work each day.

August 20, 2021

Hi is the best and your company need people like him to keep the business going he listen to clients with a lot of patience More

by ZPETNKEU
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Marshal Girodat, Jake Mueller
Aug 23, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us.

August 20, 2021

Amazing experience!!! Awesome car!! Todd, Matt, Colin and Jake ROCK!!! If you want a new car with no hassle, no pressure and pure honesty, this is your place! JJ More

by xesecre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Jake Mueller, Todd Potulny, Colin Bitz
Aug 23, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

August 20, 2021

I was able to get the service I requested in addition to an inspection in preparation for a road trip. On top of that, my car gets washed for me!! Thank you! More

by Donotwantreviewpublished
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow, Don Tollefson
Aug 23, 2021 -

Valley Imports responded

Thank you for completing a review for us!

August 20, 2021

Best dealership in the area! Sales force, support staff, everyone is top notch. Not to mention the best cars around. I highly recommend Valley Imports More

by Vmh98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Meier, Matt Walz, Jake Mueller
Aug 23, 2021 -

Valley Imports responded

Thank you so much for the kind words and 5 stars! We appreciate you!

August 20, 2021

Valley Imports has fantastic service and staff! I am always treated well when I bring my vehicle in for service and receive regular phone check-ups. This dealership takes a video while servicing your ve More

by ALLEB35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Aug 23, 2021 -

Valley Imports responded

Thank you very much for your loyalty and kind words!

August 19, 2021

They are polite & helpful. Valley Imports always takes care of my vehicle. They answer my questions, give me a ride when necessary. I love Valley Imports!! More

by PATRICIALOU8447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Aug 19, 2021 -

Valley Imports responded

We are grateful for you! Thank you for the kind words and 5 stars!

Aug 20, 2021 -

PATRICIALOU8447 responded

Patricialou8447@gmail.com

August 19, 2021

After having issues with our oil change which resulted in us not having our car to take on our planned road trip they allowed us to take the loaner car to Wisconsin. More

by megk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Aug 20, 2021 -

Valley Imports responded

We apologize for not having the part in stock that would have repaired your vehicle and allowed you to have your personal vehicle for vacation. There are definitely some challenges right now with parts deliveries all over the country, but that is not an excuse for failing to provide you with an excellent experience. We will be better...………….

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