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Valley Imports

Fargo , ND

4.8
2,901 Reviews

402 40th St S

Fargo , ND

58103

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Showing 2,901 reviews

August 09, 2021

Great service, friendly staff. Michelle Alm was exceptional. We’re used to that kind of treatment from Audi. One small detail, we’re used to the engine compartment being clean and free of grease More

by MJE_JHPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Aug 10, 2021 -

Valley Imports responded

We are terribly sorry for missing those clean up items and we appreciate you very much!

August 09, 2021

Very nice dealership and very professional sales people with great knowledge of their vehicles. Matt did a great job with all the questions I had for leasing a vehicle. More

by brscott831
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Matt Pyle, Todd Potulny
Aug 10, 2021 -

Valley Imports responded

Thank you for the kind words regarding Matt! We appreciate the review and the 5 stars!

August 07, 2021

Car was serviced at the upmost, nice comprehensive video and Keith explained everything in clear details. He ensured we were all well taken care of and so was our car More

by BERNARDMAUCORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Aug 09, 2021 -

Valley Imports responded

Thank you so much for the kind words regarding Keith and for the 5 stars!

August 07, 2021

Excellent service by all. No pressure. Listened to our needs and responded appropriately and respectfully. The used car we received was prepped with care. Good job!! More

by mqmasten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Brustad, Kristen Pagel, Jake Mueller
Aug 09, 2021 -

Valley Imports responded

Thank you very much for the kind words! We appreciate your business!

August 07, 2021

They are currently in a state of disorganization. The head quy is good ie Wayne . But other two are disorganized and frustrating to work with. More

by REALESTATE2309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Burkhardt, Wayne Lepp, Don Tollefson
Aug 12, 2021 -

Valley Imports responded

We truly apologize for your unpleasant experience. There is no doubt that we are having some growing pains and in need of additional employees. Not unlike several businesses, we are struggling to find quality employees. But, that is no excuse for offering a below expectation experience to our customers. We will get better...……………...

August 06, 2021

I’m a new customer and so far, so good. The service department has been responsive to a situation that came up early with our car. More

by dtdave2125
Recommend Dealer
Yes
Employees Worked With
Marshal Girodat, Jake Mueller, Robbie Seaman, Keith Stroh
Aug 06, 2021 -

Valley Imports responded

Thank you for the 5 stars!

August 06, 2021

Diagnosed and explained the issue well. followed up afterward with additional warranty info. Really appreciate the thoroughness. I will call back to schedule the work needed More

by dberg2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Aug 09, 2021 -

Valley Imports responded

Thank you for your kind words and 5 stars!

August 06, 2021

I would not recommend this dealer ship because they do not have loaner cars like in the twin city area’s do because we live in Minnesota can’t go home to fare away. More

by mikeeatba1234
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don Tollefson
Aug 06, 2021 -

Valley Imports responded

We apologize for not having a loaner vehicle available for you. We do have a fleet of loaner vehicles, 16 to be exact, but we don't always have one for every customer on any given day. We try to do our best when designating loaner vehicles and provide them to customers with drivability problems or safety issues. It's definitely not a perfect process and we wish it was financially possible to provide every customer with a loaner.

August 06, 2021

Friendly knowledgeable staff, easy to work with. Made everything quick and simple. Nice cars at good prices. Very happy with my purchase and features of the vehicle. More

by jimmykudo316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Todd Potulny, Dzmitry Yatsuk, Joe Klein
Aug 09, 2021 -

Valley Imports responded

Thank you very much for the kind words and 5 stars!

August 06, 2021

Bought over the phone/email. Smooth transaction with no surprises when we picked up the vehicle. Everyone was helpful and will be shopping there again. More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Walz, Jake Mueller, Joe Klein, Brendan Levings, Colin Bitz
Aug 09, 2021 -

Valley Imports responded

Thank you for choosing Valley Imports and we are grateful for the kind words and 5 stars!

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