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Valley Imports

Fargo , ND

4.9
2,858 Reviews

402 40th St S

Fargo , ND

58103

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2,858 Reviews of Valley Imports

June 22, 2021

Everyone at Valley Imports have always been great, Erik Swenson is an excellent salesperson and always communicates the necessary information. More

by ericwald64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Kristen Pagel, Marshal Girodat
Jun 22, 2021 -

Valley Imports responded

Thank you so much for the kind words and 5 stars!

June 22, 2021

This dealership was great to work with! The customer service was excellent and made getting a new vehicle a breeze. Unlike their competitor across the road where I spend five hours getting a vehicle, th More

by wsabinash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Pagel, Matt Walz, Joe Klein
Jun 22, 2021 -

Valley Imports responded

Thank you so much for the kind words, 5 stars and the opportunity to earn your business! We appreciate you!!

June 22, 2021

I appreciated the excellent service Along with the helpful follow-up video, thank you very much! I look forward to stopping in there next time. More

by LAGAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Michelle Alm, Brian Mackner, Angi Bigelow, John Aarfor, Wayne Lepp, Jon Manske, Keith Stroh, Don Tollefson, Heather Miller
Jun 22, 2021 -

Valley Imports responded

Thank you very much for the 5 stars and kind words! We're glad you liked the video!

June 22, 2021

Michelle was very prompt in returning calls when I needed an update. The initial video from the tech was a nice touch. More

by RJZEILINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Jun 22, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We take our customer reviews seriously because we believe we can learn and improve from each one. With that in mind, would you feel comfortable sharing with us what we could have done better/differently to have earned 5 stars for "Pricing"? Any information you can provide us will be appreciated.

June 21, 2021

Bought a car out of state, and it could not have been a more streamlined process. The whole team was great to work with! More

by bebaker90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson, Matt Walz, Jake Mueller
Jun 21, 2021 -

Valley Imports responded

Thank you for taking your personal time to complete a review for us. We take our customer reviews/comments seriously because we believe we can learn and improve from them. With that in mind, would you feel comfortable telling us what we could have done better/differently to have earned 5 stars for "Pricing"? Thank you!

June 21, 2021

Great vehicles, great sales and service, excellent looking dealership, wonderful snacks and drinks, clean bathrooms and lounges, informative video, convenient rides, friendly driver, can’t wait for my More

by DNLMUSGRAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alm
Jun 22, 2021 -

Valley Imports responded

Wow! Thank you so much for the kind words and 5 stars! We appreciate you!

June 21, 2021

Over the four years I have had serious problems with theft and dishonesty at various Benz locations lm glad non of these issues followed me to Valley Imports More

by AIIGHTDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Burkhardt, Angi Bigelow, John Aarfor
Jun 22, 2021 -

Valley Imports responded

Thank you for the 5 stars and we're glad you had a good experience!

June 21, 2021

Work done to the usual excellent standards. Needed quite a bit of work done including some after market installations. The car is exactly the way I like it now. More

by NAVEEDAFRIDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angi Bigelow
Jun 22, 2021 -

Valley Imports responded

We're happy to hear your appointment went the way you had hoped! Thank you for the 5 stars!

June 21, 2021

Great service. Very accommodating and willing to give me a loaner for two days. Thank you. More

by gwnestaval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Jun 22, 2021 -

Valley Imports responded

Thank you for the kind words and 5 stars!

June 21, 2021

Keith was very helpful and responsive to my request. Service was done within the expected timeframe. More

by HOHYUNGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stroh
Jun 22, 2021 -

Valley Imports responded

Thank you for the 5 star review!!

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