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Valley Imports
Fargo , ND
2,857 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,857 Reviews of Valley Imports
September 09, 2018
Very good experience. Everyone was very helpful and courteo. Great service. Great employees . I will return as needed. The price of the spare wheel cover was way too expensive. The remaining charges were fine. I Great service. Great employees . I will return as needed. The price of the spare wheel cover was way too expensive. The remaining charges were fine. I appreciate the ride to the mall so I could shop as I waited. More
by TANGENLORRAINE
Verified CustomerEmployees Worked With
Cory Burkhardt
Helpful September 09, 2018
Left out details and after sale failure During the sale the sales manager and rep were good. During the negotiations they fell short on effort given to obtain the sale and final walk through During the sale the sales manager and rep were good. During the negotiations they fell short on effort given to obtain the sale and final walk through was disappointing. Ordered the vehicle with a towing package but was not informed that the wiring harness wasn't included. They were supposedly unaware of that and made no effort in getting that for us without a retail purchase in addition. Then during the deal they were going to line up moving a high end auto start at a local shop down the street. Went to finish that and made us look like fools and had to pay for it out of pocket twice because they didn't pay that shop over a month after our original sale and payment to them already took place. More
by Troy
Employees Worked With
Marshal Girodat, Todd Potulny
September 08, 2018
Flawless This is the 4th vehicle we have purchased from this dealership. Every experience has been first rate from the sale to the service. Our sales person This is the 4th vehicle we have purchased from this dealership. Every experience has been first rate from the sale to the service. Our sales person does exactly what is promised each and every time. That’s why we keep coming back! More
by Terri
Employees Worked With
Erik Swenson, Matt Walz
September 08, 2018
Scheduled maintenance. I received a message that I was due for an oil change and checkup. I scheduled it online. I was 20 minutes late for my appointment so I told them I wo I received a message that I was due for an oil change and checkup. I scheduled it online. I was 20 minutes late for my appointment so I told them I would reschedule but they took care of me. No problem. They were very timely. I appreciate the nice waiting lounge. More
by pklinson
Employees Worked With
I’m sorry but I do not remember names. She was tall with long dark hair and was in an open work area, not like I’ve been at other times. She was great. , Brian Mackner, Ashley Overby, Dzmitry Yatsuk
September 07, 2018
Wonderful service Always very professional and friendly. They do whatever they can to accommodate customer. I have never been anything but very pleased with their sal Always very professional and friendly. They do whatever they can to accommodate customer. I have never been anything but very pleased with their sales or service teams! More
by serick7
Employees Worked With
Cory Burkhardt, Jerry Meier
September 07, 2018
Very professional. Explained all aspects of service and repair of recalls and kept me informed throughout. No surprises and video service gave me an indication of wear o Explained all aspects of service and repair of recalls and kept me informed throughout. No surprises and video service gave me an indication of wear on vehicle. More
by A4driver
Employees Worked With
Erik Quenzer
September 07, 2018
First service experience with Valley Imports Everyone is very friendly and helpful. We ended up waiting an extraordinary amount of time for an oil change, but they made it right and were extreme Everyone is very friendly and helpful. We ended up waiting an extraordinary amount of time for an oil change, but they made it right and were extremely apologetic for making us wait. I live 180 miles from Valley Imports, and made an appointment a week prior. They sent two reminders, making me feel ensured that the 2.5 hour drive wasn't going to be wasted. The shop was very clean, and the work areas were well kept, which made me feel confident that they cared about their work. More
by ALEXM3
Employees Worked With
Angi Bigelow
September 07, 2018
great job, great customer care Great care, great speedy customer service, went above and beyond. Cory was awesome! Will continue to patronize Valley Imports and purchase vehicles Great care, great speedy customer service, went above and beyond. Cory was awesome! Will continue to patronize Valley Imports and purchase vehicles in future. Great job! More
by mits owner
Employees Worked With
Cory Burkhardt
September 07, 2018
Excellent salesman Steve is a great guy to work with. He doesn't put any pressure on you as a customer, and does a great job understanding your needs. He cares just as Steve is a great guy to work with. He doesn't put any pressure on you as a customer, and does a great job understanding your needs. He cares just as much about a used car sale to a family as he does a high-end sports car sale. He made us feel important and comfortable about the whole process. Honestly the best car buying experience we've had. More
by ALEXM3
Employees Worked With
Steve Dargen
September 07, 2018
Went in for my 20,000 mike service I called my sales person Tana Martin to set up the appointment. She had everything all set up for me so when i got there i just dropped my car off and I called my sales person Tana Martin to set up the appointment. She had everything all set up for me so when i got there i just dropped my car off and took the courtesy vehicle to work. More
by ANNETTE.AMBUEHL
Employees Worked With
Tana Martin, Brian Mackner, Ashley Overby
