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Valley Imports

Fargo , ND

4.9
2,858 Reviews
Call Dealership (888) 858-7814
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402 40th St S

Fargo , ND

58103

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2,858 Reviews of Valley Imports

February 08, 2013

I didn't even get the chance to meet Kevin in person, but he was able to meet all my needs while watching his little baby from home. Thanks to the other co-workers that helped as well. More

by carmanseverson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duenwald
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Feb 09, 2013 -

Valley Imports responded

Hi carmanseverson1 It was a pleasure having the opportunity to work with you... At Valley Imports, you deal with one, you deal with all as every customer is important to all of us. There is no "I" in team and we live up to just that. We look forward to a long relationship with you and look forward to seeing you again in the near future. Good luck with your purchase, The Management Team.

Helpful
February 08, 2013

We've purchased two vehicles from Valley Imports and have received great service from our salesman, Erik Swenson. He's gone above and beyond to find us the vehicle we have wanted. He always makes More

by indy24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Swenson
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Feb 09, 2013 -

Valley Imports responded

Greetings indy24 We happy to hear that you see the value in dealing with Valley Imports and that you recognize our efforts in "Service after the Sale!" Nothing but an outstanding experience is our goal with every customer we have the opportunity to help. As they say, "third one's a charm" so we look forward to selling you your third vehicle in the next couple of years. Thanks again for the business and keep us in mind when referring family and friends! The Management Team

Helpful
February 08, 2013

I was there to buy my new 2013 Audi A5. I found them very friendly and professional. Kevin really helped me all through the buying process. More

by tuhinb158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 09, 2013 -

Valley Imports responded

Greetings tuhinb158 Congradulations on your new Audi A5! We are excited to hear that your experience at Valley Imports was positive and that recognized Kevin's hard work from start to finish. Please rely on us for your future needs and when referring a family member or friend. Best wishes, The management team.

Feb 09, 2013 -

Valley Imports responded

Greetings tuhinb158 Congradulations on your new Audi A5! We are excited to hear that your experience at Valley Imports was positive and that recognized Kevin's hard work from start to finish. Please rely on us for your future needs and when referring a family member or friend. Best wishes, The management team.

Helpful
February 07, 2013

Kevin always makes our car buying experience so easy and gives us unbelievable customer service. He works hard to find the good deals, always returns calls and emails in a timely manner and stays in consta More

by mcmillan25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Duenwald
Report | Print
Feb 07, 2013 -

Valley Imports responded

Thank you for the 5-star review. It's always a pleasure knowing how well our staff are treating our consumers! We look forward to providing you with the continuous care and service and look forward to working with you and your family soon! Feel free to reach our to myself, Sam Plana, Sales Manager if you have any issues, complaints or concerns. Thanks again and have a wonderful day!

Helpful
February 07, 2013

Kevin Duenwald at Valley Imports was the best. He made our purchase smooth and easy. Valley Imports has been our go to dealership for the last 14 years. The service department has always taken good care o More

by dennisschatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Duenwald
Report | Print
Feb 07, 2013 -

Valley Imports responded

Hi dennisschatz! Thank you very much for your kind feedback regarding your recent purchase. At Valley Imports, our customers are our first priority! We appreciate the long-term loyalty you've shown our dealership and will continue to provide you with the professional courtesy, respect and service you and all of our customers deserve! Customer's like yourself help us become a better at what we do! Look forward to helping you with your next vehicle and with service in the interim. Have a wonderful day and enjoy your Beetle!

Helpful
February 07, 2013

I purchased a Mercedes from Valley Import. Kevin Duenwald gave us a sooth purchase, fair price and excellent service. He has good knowledge about cars he sells. I recommended friends to buy car from him. Va More

by bob88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 07, 2013 -

Valley Imports responded

Hi Bob88 Thank you for the positive feedback!! We hear nothing but great things about Kevin and it's wonderful to know that he treats ALL of his customers with the same respect, no matter the car the buy nor dollar amount they spend! Valley Imports is in it for the longhaul and we do what we can to maintain the customer experience and satisfaction every customer deserves! Sales or Service, we'll meet or exceed your expectation(s) everytime! Feel free to reach out to Kevin or our Management team at any time with concerns or questions. Best wishes, The Management Team at Valley Imports.

Helpful
February 07, 2013

Kevin Duenwald was great to deal with, very knowledgable and made our choice of vehicles extremely easy. He was thorough, gave his honest opinion with all the different options, and had all the vehicles rea More

by LeahTerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 07, 2013 -

Valley Imports responded

Hi LeahTerry Thank you for the kind review!! We truly appreciated the opportunity you gave us when you inquired online through our Trade-in Marketplace website. It was a great experience for us as well in getting to know you and helping you meet your needs while finding the right vehicle! Please come see us in the future for your service needs and when you find yourself in the market for another vehicle. Dont' forget to tell your friends about us!! Let Kevin or myself know if there is anything else we can do to help make your experience better! Sam Plana eBusiness Manager

Helpful
February 07, 2013

Kevin Duenwald was great, we leased a c300 for my wife and Kevin made it Avery enjoyable event. When we came in for service he was there also and was really concerned about our service. We will be bac More

by rjalbrecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 07, 2013 -

Valley Imports responded

Hi rjalbrecht Thanks for the GREAT feedback!! It's great hearing how well you were treated by Kevin, not only during the sale, but after the sale as well. Most dealerships care about their customer up until the moment they buy then they quickly forget who you are... At Valley Imports, we strive to make every experience memorable and do what we can to build a long-lasting relationship. Please feel free to contact Kevin or our Management staff with any concerns! Have a WONDERFUL day and congradulations on your new purchase!

Helpful
February 07, 2013

Kevin Duenwald has been my salesman on two cars. My wifes VW Tiguan and my VW Golf. The sale was excellent and his customerservice is above average. I'll give an example: When we bought my wifes 2011 VW T More

by RuckU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 08, 2013 -

Valley Imports responded

HI RuckU2 Thanks for the positive feedback... Yes, we are all about the service a customer receives after the sale is completed. Many dealerships will forget who that customer was after they paid thousands of dollars for a vehicle. Here at Valley Imports, we believe that continuous care we help build a long lasting relationship and sales people like Kevin will always be successful and make the dealership and his customers proud about their business transactions. We appreciate having you as a customer and look forward to servicing you in the future. Please contact us with any questions or concerns. The Managament Team

Helpful 1
February 07, 2013

They are great to work with. I bought my car sight unseen, they were very helpfull with all of my questions. I am very happy with my car and I am always telling people looking to buy a car to go to V More

by Buff25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 08, 2013 -

Valley Imports responded

Hi Buff25 Thanks for the great feedback!! Many consumers like yourself will buy a car sight unseen and 80% of the time those consumers wished they would've went to the dealership to see the vehicle first... This is NOT the case at Valley Imports! We will describe the vehicle to our customers, and inform you of the good, the bad and the ugly! Our Internet Sales Team has been a role model staff not only for the rest of our dealership's staff, but also to competitive dealerships in our region. Valley Imports is here for the longhaul! If we have what you're looking for, just say so and we'll tell you everything we know. If we don't have it, we'll get it for you!! Please let us know if there is anything else we can do to help better or maintain your 5-Star experience! The Management Team.

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