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Valley Isle Motors
Kahului, HI
47 Reviews
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Showing 47 reviews
October 23, 2018
Was a loyal Ford customer since 1994 but not any more. STATEMENT DISCLOSURE:My opinion is never meant to offend or to do any harm to anyone. I was $30,000 upside down on my 2016 Ford expedition el Limite STATEMENT DISCLOSURE:My opinion is never meant to offend or to do any harm to anyone. I was $30,000 upside down on my 2016 Ford expedition el Limited.And I came in asking for a deal if they could help me out.The sales person said no you're way too upside down.There is no way we can help you even you had $20,000 with you.And I spoke to one of the longtime employees,Who was a service advisor,But works for another company now.He was happy he got up and left that day because it was awful how they were treated.And now current general sales manager is very upset with me that I left a very bad review about his dealership and why I call corporate office.Because I'm spending a lot of my money that can buy a house on Maui.I turned away , went to Jim Falks motors of Maui GMC and, I got approved my purchase on a brand new GMC truck.I downed $20,000 and drove off in my Leather fully equipped 4x4 crew Cab truck.All of my three vehicles are all replaced by GM vehicles.They were all Ford's and Lincolns back in the days.I now a loyal GM customer for life,no more Fords.If you want an honest answer see saleman Mr.Tony Copeland of Jim Falks motors of Maui.He will never give up on your dreams and will save money. More
by Fred
Employees Worked With
Tony Copeland the best salesman in history at Jim Falks motors of Maui, Erick Hofer, Brian Seidman
Helpful October 22, 2018
Regular oil change service I like coming in on Saturdays; it's less crowded and James is top notch for a service rep. He always delivers excellent customer service. I like coming in on Saturdays; it's less crowded and James is top notch for a service rep. He always delivers excellent customer service. More
by 1234
Employees Worked With
James - service
October 19, 2018
Great Service!!! Craig is very prompt in delivering service to client. He is very friendly and accommodating. Fast service and attentive. He is always ready to help. Craig is very prompt in delivering service to client. He is very friendly and accommodating. Fast service and attentive. He is always ready to help. Thank you. More
by Islandgirl808
Employees Worked With
Craig
October 19, 2018
Easy to communicate and great assist to the customer Awesome customer service ,very helpful ,friendly and good communication.i definitely recommend Greg to assist customers because easy to talk and expla Awesome customer service ,very helpful ,friendly and good communication.i definitely recommend Greg to assist customers because easy to talk and explain about the car problem. More
by SUPERMAN
Employees Worked With
Greg
October 12, 2018
New service service dept management is awesome Great service and attitude. Much improved in the last two years with new management. They honored my apointment time and did a thorough job on the ser Great service and attitude. Much improved in the last two years with new management. They honored my apointment time and did a thorough job on the service and even washed my car!! I used to hate taking my car in because the service dept was so inefficient. More
by Love my escape
Employees Worked With
I don’t remember their names
October 12, 2018
Professional and prompt I've been very happy with the service at Valley Isle Motors since I purchased my F-150 3 years ago. They are always very prompt and professional and I've been very happy with the service at Valley Isle Motors since I purchased my F-150 3 years ago. They are always very prompt and professional and work around my schedule. Mahalo and keep up the good work! Capt. Rand More
by Capt. Rand
Employees Worked With
Erick Hofer
October 11, 2018
Excellent service dept Service writer had all parts and paperwork ready to expedite my tires and service. He keeps me safe in the road. I needed a new battery and he had tha Service writer had all parts and paperwork ready to expedite my tires and service. He keeps me safe in the road. I needed a new battery and he had that changed for me. Service dept us a very important dept. Your dream car can be a nightmare if the service dept is not up to par. I k iw that first hand More
by Kumawalsh
Employees Worked With
She no lo her works there. Lived her too
October 08, 2018
No integrity . Shook hands and it was determined that we had a deal. Scheduled to be back the next morning with my wife. When we arrived the next morning, they had . Shook hands and it was determined that we had a deal. Scheduled to be back the next morning with my wife. When we arrived the next morning, they had already sold the vehicle the day before. No call, no warning that it was being sold. More
by Aris11
Employees Worked With
Greg
October 06, 2018
Happy. Happy with experience and highly satisfied with salesman, Mike Saunders. Will refer friends & family for sure. My experience was with everyone is exce Happy with experience and highly satisfied with salesman, Mike Saunders. Will refer friends & family for sure. My experience was with everyone is excellent. MaHaLo Al Dumaran "Bolo" More
by BOLO
Employees Worked With
Mike Saunders
September 20, 2018
Service dept. Excellent, services from the front desk personal to the shuttle, to getting my car back in a timely manner. MAHALO. Guys! Have a super Blessed week. Excellent, services from the front desk personal to the shuttle, to getting my car back in a timely manner. MAHALO. Guys! Have a super Blessed week. More
by Carguy808
Employees Worked With
Alex Martinez, Rey Vergel De Dios
