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Valley Motor City

Cuyahoga Falls, OH

4.9
869 Reviews
All About Valley Motor City in Cuyahoga Falls, OH Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need! We Make Financing Easy Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one! Contact Valley Motor City Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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4100 State Road

Cuyahoga Falls, OH

44223

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Showing 869 reviews

September 17, 2019

No pressure, great service, no hassles. Had a excellent experience in buying my truck. Everyone was very accommodating and they went out of their way to ensure everything was perfect. I high More

by Cbish2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Greene
Sep 17, 2019 -

Valley Motor City responded

We love hearing about customers that have a terrific experience at Falls Motor City. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. The Falls Motor City Team.

September 13, 2019

Great salesman, great dealer I had a great experience buying my Pacifica at falls motor city. Brandon was extremely helpful, knowledgeable, and not pushy at all. He allowed me to More

by Ccahoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Greene
Sep 17, 2019 -

Valley Motor City responded

Your fantastic review was awesome to read! Congratulations on your new Pacifica. We're very happy Brandon provided you with pressure-free, efficient and well-informed customer service. The Falls Motor City Team.

September 12, 2019

Purchased new Jeep Brandon was very helpful and knowledgeable. He was patient with me and answered all of questions. I wouldn’t hesitate to recommend Falls Motor City to More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Greene
Sep 17, 2019 -

Valley Motor City responded

Hi Ron, we hope you are enjoying your new Jeep and we are so thrilled that Brandon was able to help you out. We truly appreciate your business, and we look forward to seeing you again next time. The Falls Motor City Team.

September 11, 2019

Friendly salesman, great prices I bought my car in March of 2018 - Scott was very helpful and knowledgeable on the ford focus’ I was looking at. He helped me ease through my first ev More

by Kerriann16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mancabelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Valley Motor City responded

Reviews like yours are truly a breath of fresh air! Scott is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. The Falls Motor City Team.

September 09, 2019

Bought two cars My salesperson was friendly and helpful. He followed up after our initial visit to see if I had questions. The whole process was very easy. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Greene
Sep 10, 2019 -

Valley Motor City responded

Thanks for your nice review, Dave! Regards, The Falls Motor City Team

September 03, 2019

My first pacifica Brandon met us as we came into the dealership..I have owned 7 Chrysler mini vans and had no choice but to move to a Pacifica since Chrysler no longer More

by Grams van 25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Greene, Todd Dungan
Sep 05, 2019 -

Valley Motor City responded

Thanks so much for taking the time to share your feedback with us! Brandon is a valuable member of our team and he will be grateful to read the nice comments you left him. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Regards, The Falls Motor City Team

September 02, 2019

Great experience from test drive and coming back to purchase Brandon is/was a great guy. I stopped in early to check my vehicle out, took a test drive. the vehicle I test drive exceeded my expectations, told Bra More

by Sean & Melyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Greene
Sep 05, 2019 -

Valley Motor City responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Brandon was able to meet your needs. At Falls Motor City, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, The Falls Motor City Team

September 01, 2019

Great place if your a child Treated like a 5 yr old refusing to eat . She made several statements that made no sense to anyone actually paying attention. Once I refused trade off More

by Msrdlr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toni Monaco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Valley Motor City responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Regards, Falls Motor City Team

August 28, 2019

Does not negotiate in good faith My trade-in had 97,000 miles on it, when presented with the Carfax trade-in report, I saw that they listed the mileage at 113,000 miles... When confro More

by Daniel M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Davis
Aug 28, 2019 -

Valley Motor City responded

Daniel, I apologize that Kevin did such a poor job communicating with you about your trade, we always strive to be as transparent as possible and Kevin has a long track record of doing just that. I would like the opportunity discuss what happened here as it seems very unlike the way we do things. If you would like to talk about it please feel free to reach out to me via phone or email. Cole Morgan General Sales Manager Falls Motor City

August 14, 2019

Excellent experience Dave McGraw was a pleasure to deal with on leasing our new Jeep Cherokee! The process was simple, easy and painless. We would recommend Dave and Fal More

by Jeff and Marcy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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