Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Valley Motor City
Cuyahoga Falls, OH
890 Reviews
All About Valley Motor City in Cuyahoga Falls, OH
Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need!
We Make Financing Easy
Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one!
Contact Valley Motor City
Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 890 reviews
August 10, 2015
Great Customer Service by Kevin Davis We drove about 30min to FMC. We then came in contact with Kevin Davis. Kevin Davis showed me and my wife exceptional customer service. No pressure, tr We drove about 30min to FMC. We then came in contact with Kevin Davis. Kevin Davis showed me and my wife exceptional customer service. No pressure, treated us like real people and was very honest. Thanks More
by lbjr77
Employees Worked With
Kevin Davis
August 08, 2015
Great place, great vehicles, great prices I was not sure what I wanted. After a few test drives and explaining to Andy what I was looking for in an SUV, he knew exactly what I wanted.. I purch I was not sure what I wanted. After a few test drives and explaining to Andy what I was looking for in an SUV, he knew exactly what I wanted.. I purchased my brand new Jeep Grand Cherokee, and I love it!! Thanks Andy. More
by Brant,angela15
August 06, 2015
Great Service & Relaxing Atmosphere Falls Motor City had a specific used car that I was interested in so I went there with the intent to buy. Kevin Davis helped me and I was very happy Falls Motor City had a specific used car that I was interested in so I went there with the intent to buy. Kevin Davis helped me and I was very happy with the great service and I did not feel pressured at all. We were able to make a deal and I would recommend this car dealership to anyone. More
by lmbrboy24
Employees Worked With
Kevin Davis, Cole Morgan
August 05, 2015
No Pressure We live over an hour from this dealership so it was important to us that Kevin Davis was willing to work with us back and forth over the phone. He an We live over an hour from this dealership so it was important to us that Kevin Davis was willing to work with us back and forth over the phone. He answered all of our questions honestly and was happy to answer all of them (and we had a lot!). We wanted to move into a "new" vehicle quickly and he made it happen for us. This was by far the best experience we have had buying at a dealership. We have had our "new" truck for 2 days now and have already recommended Kevin to our family members. We are very happy with his service and Falls Motor City! More
by cccraw
Employees Worked With
Kevin Davis, Cole Morgan
July 30, 2015
Comfortable Andy Howard takes good care of you. Look him up if you need to buy a car. He'll work with you with trade in and price. Andy Howard takes good care of you. Look him up if you need to buy a car. He'll work with you with trade in and price. More
by John
Employees Worked With
July 28, 2015
Impressed My son purchased his first car from this dealership. Ben Machor has to be the best salesperson I have ever encountered. There was no pressure or hard My son purchased his first car from this dealership. Ben Machor has to be the best salesperson I have ever encountered. There was no pressure or hard selling involved! We will come here in the future!!! More
by Lovinlife851
Employees Worked With
July 28, 2015
The best to work with Falls Dodge is very lucky to have Kevin. It was a pleasure to work with him on my purchase. I will certainly recommend Kevin and Falls Dodge to fami Falls Dodge is very lucky to have Kevin. It was a pleasure to work with him on my purchase. I will certainly recommend Kevin and Falls Dodge to family, friends, and business associates. More
by deuceguy
Employees Worked With
Kevin Davis, Cole Morgan
July 28, 2015
Personable service I had visited another dealership the day I purchased my vehicle and returned to Falls Motor City because not only was I impressed with the condition o I had visited another dealership the day I purchased my vehicle and returned to Falls Motor City because not only was I impressed with the condition of their used car selection, I felt that if I was going to purchase a car from anyone, it was going to be Kevin Davis. Kevin is one of the nicest, most down-to-earth guys I have ever met when buying a car. I didn't feel pressured. I knew that he was going to listen to what I wanted and what I could afford and help me get into the car I had set my sights on. Thank you Kevin! I will be back to buy my next vehicle from you! More
by J@son
Employees Worked With
Kevin Davis
July 25, 2015
Great Dealership, Best Saleman Andy was very prompt in responses. He is great to deal with and had an awesome sense of humor. He was upfront and honest and after much research ga Andy was very prompt in responses. He is great to deal with and had an awesome sense of humor. He was upfront and honest and after much research gave us the best deal in the area. Thank you to Andy and all his hard work. We will see you in a few years for our next purchase. More
by Zitoj0624
Employees Worked With
July 23, 2015
Terrible dealership with no morals. I recently purchased a vehicle from Falls Motor City and it has been nothing but a hassle since i drove off the lot. Everyone was very nice and friend I recently purchased a vehicle from Falls Motor City and it has been nothing but a hassle since i drove off the lot. Everyone was very nice and friendly when i was there and on my small test drive but after looking over their paperwork that showed how well everything had been checked over and purchasing the vehicle it has been a nightmare. A piece actually flew off of the vehicle on my way home from the dealer and even though i called to let them know literally 15 minutes after i had left and gotten on the freeway they would only agree to cover half of the cost to fix this. In addition, the vehicle which they had showed had never been in an accident or had any work done to the body had multiple panels that were still freshly painted and you could see where they were blended and tapped off as soon as the piece fell off. I have only put 1,500 miles on the vehicle since it was purchased and have had to replace trim pieces that had fallen off, suspension parts and bolts that were missing, a wheel barring and i am currently having electrical issues that i am trying to sort out. I feel that this is a very dishonest place and i would have anything you are interested in check out by a third party very closely before purchasing. This is a dealership that is obviously willing to hide things and do quick fixes just to get their vehicles out the door. Beware of dealing with them. More
by djpzone
Employees Worked With
Scott Jacobs
