Valley Motor City

Straight forward communications I was pleased with the salesman. He was knowlegable on the Jeep line and was straightforward with me. Not the typical experience that I usually enco I was pleased with the salesman. He was knowlegable on the Jeep line and was straightforward with me. Not the typical experience that I usually encounter when shopping for a vehicle, in a good way. More

Great salesman, dealership! I was very pleased with my experience at Falls Motor City, specifically with my Jeep purchase from salesman, Kevin Davis. Mr. Davis was very courteou I was very pleased with my experience at Falls Motor City, specifically with my Jeep purchase from salesman, Kevin Davis. Mr. Davis was very courteous, and his negotiation skills were smooth and quick. I appreciated that he did not make me wait for countless trips back and forth to the business office to seal the deal. I could not be happier with his service and expertise! I am a first-time Jeep buyer and love my Jeep Cherokee! I would highly recommend this salesman and this dealership to anyone! More

Very helpful, prompt , clean, and friendly We were greeted and everyone was friendly. We were taken to our salesperson and he was ready for us, the vehicle we previously discussed on the phone/ We were greeted and everyone was friendly. We were taken to our salesperson and he was ready for us, the vehicle we previously discussed on the phone/email was ready and just right outside the door. Our salesperson was very knowledgeable going over the vehicle. We test drove and worked up numbers. I liked that there was not any gimmicks or misleading advertising. We came back on a Saturday and bought the vehicle ? The process was a little long, 1 hour 45 minutes, but we understand it was busy and a Saturday. Still had a good experience. More

Awesome service We had the pleasure of meeting Andy Howard when our granddaughter found cars she wanted to see at Falls Motor City. Andy had the cars waiting, and wa We had the pleasure of meeting Andy Howard when our granddaughter found cars she wanted to see at Falls Motor City. Andy had the cars waiting, and was very helpful with the one she chose. His extra work to check out the Car Fax accident report was greatly appreciated; also his honestly, professionalism...and sense of humor! We agree with all the excellent reviews - he is exceptional! We will definitely recommend Falls Motor City. Thanks, Andy. More

Caring Professional Staff Our experience was great at this dealership. The sales staff was professional and made purchasing a new car and transferring a previous loan easy and Our experience was great at this dealership. The sales staff was professional and made purchasing a new car and transferring a previous loan easy and fast. We were there with our children and they were patient with the kids and turned cartoons on for them so we could finish the process. Overall it only took about an hour to check the vehicle over and complete the process and we took the car home that day since we lived farther away. Thanks to everyone at this dealership for being helpful and efficient! We will be back in the future More

Great Car Buying Experience The salesman Kevin Davis and other members of the Falls Motor City team were very professional and made our car buying experience an excellent one The salesman Kevin Davis and other members of the Falls Motor City team were very professional and made our car buying experience an excellent one More

A 'dreaded' experience made enjoyable Like probably most people, my wife and I dreaded the thought of having to shop around for a used car. We started this time around running up against t Like probably most people, my wife and I dreaded the thought of having to shop around for a used car. We started this time around running up against the very thing we dreaded the most: an agency that in its ad grossly misrepresented the facts about the vehicle we were interested in - e.g. 1 owner at 40,000 miles in the ad, which turned out to actually be one owner and 40,000 when it was purchased at auction a year ago, but had been driven 19,000 miles since (59,000 total) by an unlisted person, probably one or more employees of the agency. (Thank you Carfax - which we had in hand, but were confuse about the figures until talking with the salesman, who did back flips trying to explain away the discrepancy, as did his boss.) We were pleasantly surprised when we walked into Falls Motor City and were presented with an entirely different situation. We had made an appointment with Andy Howard, and as we entered the show room, he hurried over to greet us, took us outside to inspect the vehicle, and then back inside to start the paper work. After that everything went like clock work. The vehicle was as advertised in every respect and Andy explained all the details of the transaction in a straightforward manner, sparing us the used-car-salesman gibberish. Andy has a great sense of humor, which made the whole 'dreaded' experience enjoyable. Thanks, Andy. More

Andy Howard/ falls motor city Andy was great, very kind, knowledgeable, and made my visit very easy. I found my 2011 ram 1500 on cars.com and emailed about, I had a quick response. Andy was great, very kind, knowledgeable, and made my visit very easy. I found my 2011 ram 1500 on cars.com and emailed about, I had a quick response. I wasn't able to make the almost hour drive down for a few days and when I was able to Andy, who was already working multiple deals when I showed up, was able to fit me in work the deal, talk to and entertain my nine year old son and answer all of my wife's question ( not all about cars and the deal) it was truly a great experience. Cole was also great finishing up my financing and also answering any of the questions my family and I had. This was an amazing visit and I left in my new truck feeling like I just delt with a great group of people that I had had delt with all my life. Thank you again More

Andy Howard and my fantastic experience!!!.. Andy Howard was honest, friendly, kind, and fun. I was able to buy a new car in an hour yesterday! Wow! Such a great experience! Andy greeted me at th Andy Howard was honest, friendly, kind, and fun. I was able to buy a new car in an hour yesterday! Wow! Such a great experience! Andy greeted me at the door with a smile. He made sure my questions were answered. He set up my phone to my car and set my nav so I could get home. I drove a couple hundred miles to this dealership. It was worth the drive to deal with kind, honest people and the best price around. I went to work today and gave the dealership and his number to 2 people who plan on checking the website out. I also gave the information to a neighbor who's boyfriend is in the market for a new car. I won't go anywhere else for another car. Everyone I dealt with was so kind, friendly and seemed to be happy to be there and so was I. Three cheers to Andy and the team at Falls Motor City. Thank you...Kim aka cool lady More