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Valley Motor City
Cuyahoga Falls, OH
926 Reviews
All About Valley Motor City in Cuyahoga Falls, OH
Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need!
We Make Financing Easy
Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one!
Contact Valley Motor City
Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 926 reviews
May 17, 2025
Their express lane services are fast and decently priced except for wipers. They also have a rental car service that is very convenient. I would recommend them for basic auto care. except for wipers. They also have a rental car service that is very convenient. I would recommend them for basic auto care. More
by rockii25
May 17, 2025
Regarding the service performed on May 7, 2025, involving the installation of four new tires on my Ram, the experience was unsatisfactory. I cannot give a perfect score in any survey because the service was the installation of four new tires on my Ram, the experience was unsatisfactory. I cannot give a perfect score in any survey because the service was not perfect. The tires were initially installed incorrectly, with the inside of the tires mounted on the outside. This posed a safety hazard to my family and me, increasing the risk of hydroplaning in wet conditions. I had to return on May 9, 2025, to have the tires remounted correctly according to the manufacturer's guidelines. I inquired about the instant rebate on May 9, 2025, and was told I would receive an answer on May 10, 2025. Despite sending an email on May 10, 2025, I received no response. My expectations were not met. Today, May 12, 2025, around 3:30 p.m., I called three times, and each call was disconnected after several rings. I then went to the dealership and finally received the promised instant rebate. Everything was completed (which I appreciate), just not as it should have been the first time. More
by Blue
Employees Worked With
May 17, 2025
The service was quick and efficient. The staff was knowledgeable and answered any questions I had regarding my Jeep! The staff was knowledgeable and answered any questions I had regarding my Jeep! More
by Jose
Employees Worked With
May 16, 2025
Betsy Moles was very helpful and nice to work with for the service visit on 05/13/2025. the service visit on 05/13/2025. More
by dale.burgun
Employees Worked With
May 10, 2025
I spent close to $7000. 00 dollars having my vehicle repaired there. Since then They replaced the water pump 3 times. 00 dollars having my vehicle repaired there. Since then They replaced the water pump 3 times. More
by K_mhayes
Employees Worked With
May 07, 2025
My oil change using Quick Lane was completed, my cabin filter changed and vehicle washed in less than an hour. filter changed and vehicle washed in less than an hour. More
by mcbrcb
May 05, 2025
Sales people were extremely helpful. They got me in and out quickly and had all the answer's to help me get the right vehicle for my needs They got me in and out quickly and had all the answer's to help me get the right vehicle for my needs More
by jasonkarkoff
May 05, 2025
This is my second car bought with this dealership. They have gone above and beyond on service with my charger SRT392 and the sale of the Jeep was stress free and relaxing. Waiting area is clean and They have gone above and beyond on service with my charger SRT392 and the sale of the Jeep was stress free and relaxing. Waiting area is clean and comfortable. More
by MJT
May 03, 2025
Scott is a wonderful salesperson, who deserves a huge raise. I have bought two Cars from Scott and both times, my overall experience was exceptional. This gentleman definitely knows his stuff and I would raise. I have bought two Cars from Scott and both times, my overall experience was exceptional. This gentleman definitely knows his stuff and I would recommend him and his company to anyone who's looking for a car. Don't forget his raise or a HUGH commission 😉 ✨️ More
by Nadia Lieb
May 01, 2025
I was looking around, and I found the man Kyle he is nice guy. We walked around and found what we liked. All the staff were good and supportive. guy. We walked around and found what we liked. All the staff were good and supportive. More
by mukarung
