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Valley Motor City
Cuyahoga Falls, OH
872 Reviews
All About Valley Motor City in Cuyahoga Falls, OH
Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need!
We Make Financing Easy
Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one!
Contact Valley Motor City
Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 872 reviews
March 21, 2012
I came to falls dodge to buy a white challenger r/t. but i left with a black challenger instead. karen worked really hard to get me the challenger i wanted. i was very picky as to the features i wanted, and i left with a black challenger instead. karen worked really hard to get me the challenger i wanted. i was very picky as to the features i wanted, and she tracked down that car. she even drove 50 miles away to personally pick up the car herself. she was honest from start to finish. when it came time to sign my life away, the numbers never changed. there was no smoke blowing anywhere. i couldn't be happier with my experience at falls dodge. especially with karen, she did a great job, over and above what she really had to do. if i were to buy another car, i would call karen first, and i would suggest the same to anyone else... Thanks Karen More
by challenger20128888
Employees Worked With
benjamin jackson
March 20, 2012
Franco was very responsive to questions, knowledgeable about the vehicles I was interested in, and pleasant to deal with. Brian was great in getting the best financing deal for me in place. I felt it wa about the vehicles I was interested in, and pleasant to deal with. Brian was great in getting the best financing deal for me in place. I felt it was a great effort by the team. More
by carrjg
March 20, 2012
I have bought over ten new vehicles over the years and this is the most fun I have had by far because the way I was treated. I was lucky to have met Johgn Gorny on the showroom floor because he has treate this is the most fun I have had by far because the way I was treated. I was lucky to have met Johgn Gorny on the showroom floor because he has treated me wonderfully. He was very patient while I figured out the equipment that I wanted to order on my Jeep and new the product top to bottom. Mike Pedone was the manager I dealt with and he worked with John to get me a fair prices that was completely stress free-no games. I would recommend John and Mike to anyone looking for a new Jeep. Thanks to both of you. Sincerely, John Christoff More
by John Christoff
Employees Worked With
Mike Pedone
March 19, 2012
Very satisfied with customer service we received today from John Gorny. John was very knowledgable and friendly. He made sure to share vehicle information with us and to complete sale as effeciently as from John Gorny. John was very knowledgable and friendly. He made sure to share vehicle information with us and to complete sale as effeciently as possible. We had hoped for a slightly lower price; however believe a fair price was reached. We are happy with our purchase. More
by demretired
March 17, 2012
My husband wanted to go to Falls Motor City, although we live in Columbus, OH. I was very skepticle and did not want to go that far to be let down, lied to, or messed over. However, when we arrived we wer live in Columbus, OH. I was very skepticle and did not want to go that far to be let down, lied to, or messed over. However, when we arrived we were greeted by Jerome. This guy made us feel welcome from the start with his golden star personality. After a few minutes we both knew this was the real deal. My husband had picked out the truck he wanted and when we arrived, it was waiting at the doorway. I waited and waited for the catch, and did not believe we were going to leave in that truck. Jerome kept reassuring me that we were going to drive off the lot with it, low and behold "we did." I will be referring everyone I know who's looking for great quality customer service, a nice "AFFORDABLE" vehicle, to Fall Motor City, and I will definitely recommend them to ask for Jerome. Also, everyone we came in contact with were very nice to us. Falls Motor City gets and A+ from the us. More
by carolynca62
Employees Worked With
Jerome Gordon
March 17, 2012
Very knowledgeable with finance, interest rates, and got us a wonderful rate. Very efficient, no long drawn out waits, we were in and out in a flash. I handle credit myself and was very impressed! The be us a wonderful rate. Very efficient, no long drawn out waits, we were in and out in a flash. I handle credit myself and was very impressed! The best experience I have had with any major purchase! More
by Gregmoore1576
March 14, 2012
After my parents had worked with Falls Dodge in the past and I was in the market to buy a vechicle, Falls was my first stop. I was looking at a different, older vechicle I had found on the website, however and I was in the market to buy a vechicle, Falls was my first stop. I was looking at a different, older vechicle I had found on the website, however, that one was sold by the time I got a day off to make it to the dealership. Scott sat down with me and took into account all the things I was looking for. He showed me a 06 Grand Cherokee and I fell in love with it! The next day I returned to the dealership to have some service done on the Jeep and Scott sat out in the waiting area with my mom and I for a hour talking about anything under the sun. He was so helpful and easy going. He made my first car buying experience wonderful! He even gave me camo hats because he knew I loved camo! More
by cowgirlx2005
Employees Worked With
Scott Jacobs, Scott Jacobs
March 11, 2012
The best customer service and buying experiance I ever had at a car dealership. I will recommend this dealership to my family and friends and tell them to ask for Karen. had at a car dealership. I will recommend this dealership to my family and friends and tell them to ask for Karen. More
by clintxx1
Employees Worked With
karen shapuite
March 09, 2012
We purchased a 2012 Challenger and a 2012 Ram from George last week. He was wonderful. I normally hate car shopping and he made it a great experience. I will definitely go to George and Falls Dodge when i last week. He was wonderful. I normally hate car shopping and he made it a great experience. I will definitely go to George and Falls Dodge when it is time for our next vehicle. More
by shillyard
Employees Worked With
George Siegman, George Siegman
March 07, 2012
I went to get some work done on my 2001 Dodge Ram truck. I went to get some work done on my 2001 Dodge Ram truck. It was pretty beat up from years of hard work and I had been casually looking for a smaller I went to get some work done on my 2001 Dodge Ram truck. It was pretty beat up from years of hard work and I had been casually looking for a smaller truck to replace it. While waiting for my wife to come pick me up Scott Jacobs introduced himself while I was browsing the show room. I ended up out in the lot when I spotted a used Dakota that I really liked. Scott was in a sales meeting but left instead of making me wait till the meeting was over. While meetings are important, it was nice to know I was more important. After the sale Scott helped me clean out my truck, helped me to get the gull wing tool box off, even gave me bags to put all my stuff in. Thanks to everyone involved in my purchase, but a special thanks to Scott for all his help. More
by Maskyr
Employees Worked With
Scott Jacobs, Scott Jacobs
