
Valley Subaru
Staunton, VA
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CMA Subaru made the purchasing process very easy and stress free. Everyone I encountered at the dealership was energetic and friendly. stress free. Everyone I encountered at the dealership was energetic and friendly. More
The sales process was just ok. The salespeople were very informed about the vehicles. Their communication, although always respectful, was not very good. Missed emails, not resp The salespeople were very informed about the vehicles. Their communication, although always respectful, was not very good. Missed emails, not responded to questions. They didn't "reply all" when requested. They avoided certain requests or missed them altogether. I wouldn't write a review except that, before actually driving away, their "business manager" could not stop pitching me products I told him over and over again that I didn't want. I had to get his sales manager to get him to stop and let us drive away. In no way does the title business manager fit. All he was doing was selling insurance. Not his fault really, but a problem with the dealership policies. Maybe all car dealerships do this. More

CMA Valley Subaru is a superb dealership—both sales and service! Scheduling a service appointment is quick and easy! Frank Smith was most helpful as I was replacing a Subaru with accident damage..He readil service! Scheduling a service appointment is quick and easy! Frank Smith was most helpful as I was replacing a Subaru with accident damage..He readily explained the new vehicle updates. When I picked up the car, he made sure it was registered in the MySubaru app. Then, he scheduled an appointment with the IT representative to review questions related to the 2023 Outback’s technology. CMA Valley Subaru is genuinely concerned about the customer; its expert sales and service are a win-win for both the dealership and the customers!! Thank you taking such great care of me, Jane More

Extemely friendly and knowledgeable. Enjoyed meeting up with him and his patience in answeing all questions and concerns. Good experience. Enjoyed meeting up with him and his patience in answeing all questions and concerns. Good experience. More

Reviewed different model of Subaru and selected the Forester touring package. Frank spent quality time with me on my selection and delivery. Looking forward to driving my new Subaru Forester touring package. Frank spent quality time with me on my selection and delivery. Looking forward to driving my new Subaru More
Frank Smith was outstanding dealing with us on our second Subaru from Valley Subaru. Our service continues to be excellent - the best from any dealer anywhere. Subaru from Valley Subaru. Our service continues to be excellent - the best from any dealer anywhere. More

The whole experience was great from start to finish. Valley CMA is a trustworthy dealership, that made the car buying experience quick and painless. Frank Smith is a well experienced salesperson, who I Valley CMA is a trustworthy dealership, that made the car buying experience quick and painless. Frank Smith is a well experienced salesperson, who I trust completely. I love my new, beautiful Touring Ascent!! More
This is our second purchase at this dealership and would recommend it to anyone who is looking for a vehicle. We have been treated very well both times very satisfied. recommend it to anyone who is looking for a vehicle. We have been treated very well both times very satisfied. More