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Van Chevrolet Buick GMC

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.5
2,195 Reviews
Our experienced sales staff is here to share its knowledge of the Chevrolet and GM Brands with you. As a leading dealership we also carry a fine selection of used cars and trucks. Need service? We are also a leading GM and Chevrolet service facility with the latest technology in repair and restoration and inventory of parts. We pride in offering our customers a relaxed and pleasurable car buying experience and have been doing it for many years and will continue to serve the communities of Scottsdale,Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear.
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8585 E. Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 2,195 reviews

January 03, 2025

What a great dealership! Tons of inventory and great costumer service throughout the whole process. More

by KRIS.MICHELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Jan 06, 2025 -

Van Chevrolet Buick GMC responded

Thanks, Kris! We’re thrilled to hear you had such a positive experience with our team and enjoyed our inventory. Your feedback means a lot to us, and we look forward to assisting you again in the future!

January 03, 2025

From purchasing our vehicle to getting it serviced, everything has been smooth sailing. Nick and John are an asset to your company and we are grateful to have had the opportunity to work with them. More

by Chelsey Dimuria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, John
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Jan 06, 2025 -

Van Chevrolet Buick GMC responded

Chelsey, we're thrilled to hear about your smooth experience! Nick and John truly go above and beyond for our customers. Thank you for sharing your kind words; we appreciate your support and look forward to serving you again!

January 03, 2025

Discovered damage upon delivery fix was promised and has not happened yet. Also, finance guy got me horrible rate. Had to ask for a better rate and it miraculously happened. Sales guy is great. More

by RYANPING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NA
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Jan 06, 2025 -

Van Chevrolet Buick GMC responded

We're glad to hear that your sales experience was positive, and we appreciate your patience as we address the concerns you've raised. We understand that discovering damage upon delivery is frustrating, and while we had promised to resolve it, we know it's important to follow through without delay. If you need further assistance or wish to discuss the next steps, please don't hesitate to contact Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

January 03, 2025

I originally gave them a good score until I realized the main thing I wanted as an option was not even on the vehicle. They just sold me the one they wanted me to have not what I wanted More

by Tj6368
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Daly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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Jan 06, 2025 -

Van Chevrolet Buick GMC responded

Our goal is always to ensure that each customer drives away completely satisfied with their purchase. We encourage you to reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanbuickgmc.com so we can discuss this further and explore possible solutions.

Jan 07, 2025 -

Tj6368 responded

I filed a complaint with the home office of the owners group and they still want to make more money on me all i wanted was a tow package maybe 1500 difference they called and said they cant pull it off becuse it is like 5000 or more difference on the exact same truck only diff is toe package. Humm i guess they don't even care when complaints are officially filed.

January 02, 2025

Ahmed was great! He was so helpful and informative, and made sure to find something that worked for me. My sister worked with him previously and brought me in to see More

by MARIAH RUSSELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Alkhafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Van Chevrolet Buick GMC responded

Thank you, Mariah! We're thrilled to hear about your positive experience with Ahmed. It's wonderful to know he could help you find exactly what you needed. We appreciate you sharing your sister's recommendation and look forward to assisting you both again in the future!

January 02, 2025

Very poor experience. Rushed deal. Inconsistent communication between staff. Was called a week after closing to confirm I in fact "purchased the car" because they had 2 de More

by draxkid141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Knase
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Glass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Faulkner
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Jan 03, 2025 -

Van Chevrolet Buick GMC responded

It’s important to us that every customer has a seamless and clear experience, and we understand your frustration with the rushed deal and the communication issues. We will look into the mix-up with the deal jackets to ensure this doesn’t happen again. If you have any further concerns or questions, please feel free to reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

Jan 14, 2025 -

draxkid141 responded

You still have my vehicle after since 12/10/24. I was informed today they are aware the engine blew at 47k miles after 6 days of operation. The service department was so lackadaisical, they had to sublet the diagnostic of the car to another dealership unbeknownst to me. Moreover they are trying to get out of the lemon law even though the vehicle is within the legal 15 days or 500 miles. This location is actively attempting to scam customers.

January 02, 2025

Had no problems Everything went smoothly Drove our New Pickup home Great correspondence to my messages and questions More

by rhonda16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Van Chevrolet Buick GMC responded

Rhonda, we're thrilled to hear everything went smoothly with your new pickup! Our team loves providing clear communication and support. Enjoy your new ride, and thank you for the fantastic feedback!

January 02, 2025

Bought my son the Chevy Equinox EV, worked with Joe Augusta, he was great, very easy to work with, simple and straightforward More

by PNACARIO11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Augusta
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Jan 06, 2025 -

Van Chevrolet Buick GMC responded

We’re thrilled to hear about your positive experience with Joe! Thank you for choosing the Chevy Equinox EV for your son. We appreciate your feedback and look forward to serving you again in the future!

January 02, 2025

Things were done quickly and in a professional manner Did not have to wait around More

by S4sparks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cerretta Brandon
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Jan 03, 2025 -

Van Chevrolet Buick GMC responded

We’re thrilled to hear you had a quick and professional experience! Our team always strives to provide efficient service, and it’s great to know we met your expectations. Thank you for the fantastic review!

January 02, 2025

Great communication and service worked hard to treat me well and showed me everything at delivery. More

by Tj6368
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 03, 2025 -

Van Chevrolet Buick GMC responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our communication and service. Our team is dedicated to ensuring every delivery is seamless, and your kind words mean a lot to us!

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