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Van Chevrolet - Service Center

Scottsdale, AZ

2.1
247 Reviews

247 Reviews of Van Chevrolet - Service Center

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February 15, 2022

I was in need of a tire repair after work and these guys stepped up when I had my Camaro towed in. They gave me a rental and had my repairs done when I needed. They were helpful to send me on my way the ent More

by Wise Gy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smiley Elturk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Alkhafaji
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben in Service
Feb 16, 2022 -

Van Chevrolet responded

Thank you for your positive feedback!

October 13, 2021

I was in for an oil change that took over 3 hours, then was told to schedule an appointment to have get my oil pan gasket replaced, I showed up for the appointment and was offered an Uber, yet my service s More

by Cristinel0926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Mathias
June 28, 2021

Made an appointment for 10 for a oil change and took 4 hours. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Smiley Elturk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Van Chevrolet responded

Hello, Matt. We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please reach out to our Service Director, Dan Sanchez, at 480-696-5884 to discuss further.

May 25, 2021

Easy appointment scheduling, professional interaction on phone. Arrived for appointment, quick, efficient, on-time. John (Morris) made appropriate and reasonable suggestions, not pushy, accommodating. Ca More

by titusvt12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Morris
May 26, 2021 -

Van Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 29, 2020

Great guy, helped my son a I purchase his first vehicle. Great experience. Highly recommend Scott he was knowledgeable and made the process very smooth! More

by Tanya
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Van Chevrolet responded

Thank you for your positive feedback!

January 06, 2020

Great service! Great service. Was disappointed on the length of time it took (TWO MONTHS) and the fact that the price increased over and above the amount originally More

by ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Johnson
Jan 08, 2020 -

Van Chevrolet responded

Ken, your star rating indicates a positive experience, but your words do not. We are sorry to hear that the service took longer than expected and that the price was different than the quote. We try our best to make accurate predictions, but there are elements outside our control. Please reach out to our Service Director, Dan Sanchez, at 480-696-5884 to discuss what we can do to help.

January 03, 2020

Great service and at a very good speed. Easy to set up appointment thru internet and they were ready for me when I arrived there. More

by dankar_meyerDan
Recommend Dealer
Yes
Employees Worked With
John Hale
Jan 06, 2020 -

Van Chevrolet responded

Thank you for your positive feedback, Dan!

December 25, 2019

Service Drive Manager Although it is always a struggle on purchasing a vehicle, Tim Hodder makes up for that. Professional, courteous, knowledgeable and just genuine. An as More

by ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hodder
Dec 26, 2019 -

Van Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 23, 2019

Oil Change Very satisfied. fast and efficient service. Very clean facility and friendly people. The staff made my visit very comfortable. Enjoyed the popcorn More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smiley Elturk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Van Chevrolet responded

Thank you for your positive feedback!

December 17, 2019

Excellent Service! I recently took my 2019 Silverado to Van Chevrolet for routine maintenance service & was treated very professionally & they did an excellent job of ta More

by jeffmcneely21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Toczek
Dec 19, 2019 -

Van Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Jeff!

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