
Van Horn Chrysler Dodge Jeep RAM of Stoughton
Stoughton, WI
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Ryan Acker, the sales consultant was great. There was an incident where a general sales manager, Kevin spoke over me as I was trying to negotiate. I found that to be rude and uncouth and it kin There was an incident where a general sales manager, Kevin spoke over me as I was trying to negotiate. I found that to be rude and uncouth and it kind of ruined the excitement of buying a vehicle. Honestly, if I didn’t really need the vehicle at the time, they would have lost a sale because of that. Kevin also gave a bogus line of losing money on the vehicle. Kind of a joke. Outside of that they were generally really responsive and helpful in locating a vehicle. More
Dennis and Christopher were amazing! I was in a difficult position visiting from out of state when my transmission failed. They made the process extremely easy and stress free! Recommend them com difficult position visiting from out of state when my transmission failed. They made the process extremely easy and stress free! Recommend them completely! More
Absolutely wonderful experience! We are return customers- and still impressed with the customer service! Definitely will be a return customer again!!! and still impressed with the customer service! Definitely will be a return customer again!!! More
Currently, my wife and I feel we were frauded by, what appears on the surface to be, unethical sales tactics on a vehicle we purchased last Monday. It wasn't delivered until Friday afternoon and what was appears on the surface to be, unethical sales tactics on a vehicle we purchased last Monday. It wasn't delivered until Friday afternoon and what was promised us Monday did not happen. The sales manager working Friday afternoon would not deal with it and told us we had to wait until Monday. We received a call from our salesman, Kevin, yesterday. He stated, "Van Horn's exists to satisfy the customer and you will be happy with the resolution." We simply wish to cancel the contract with no penalty. The car is in the same condition you sold it to us and delivered Friday. We are hopeful they are true to their word. I will follow up after our discussion Monday with them. For now the 1-star has been earned. I hope that changes. I also look forward to the owner's reply and thoughts here as well. More