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Van Horn Chrysler Dodge Jeep RAM of Stoughton
Stoughton, WI
572 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 572 reviews
June 06, 2023
Chris and entire team were very helpful to work with. Great communication on entire process of the order of the van and expectations. Would recommend to family and friends! Great communication on entire process of the order of the van and expectations. Would recommend to family and friends! More
by cabaileydm
Employees Worked With
Chris craemer
June 01, 2023
After coming to terms over the phone on the purchase of a manufacturer's buyback car that Stoughton Van Horn had in inventory, the salesperson/dealer verbally offered me a "bumper to bumper" 12 mo., 12k mi w manufacturer's buyback car that Stoughton Van Horn had in inventory, the salesperson/dealer verbally offered me a "bumper to bumper" 12 mo., 12k mi warranty. However, when I asked for that warranty in writing, the salesperson refused. He pointed to the manufacturer's terms and conditions and said, "It's right here". The T's and C's were not clear to me so I asked again. The salesperson talked to his manager and came back to his desk and said, "this manufacturer's paperwork should be enough". I had driven 5-1/2 hours to the dealer based on his verbal assurance of a bumper to bumper warranty, (not including tires, brake wear, etc). Now that I was ready to sign paperwork in person, he again refused to give me anything in writing. After *another* visit with his manager, they agreed to give me what they promised on the phone. The whole thing felt like an old-school dealership experience where the salesperson goes back and forth between the customer and the manager making the customer sweat it out. More
by John B.
Employees Worked With
Brian S
April 29, 2023
Ryan was awesome! Exactly what you want when buying a vehicle - listened to us, answered questions, explained without pushing anything, offered great advice and perspe Exactly what you want when buying a vehicle - listened to us, answered questions, explained without pushing anything, offered great advice and perspective. Thank you for an awesome experience! More
by Epr
Employees Worked With
Ryan
April 28, 2023
Ryan my salesman was the perfect match for me. Listened to what I wanted to buy and did not push a certain vehicle on me. My next purchase will be through him. Dealership as a hole makes you feel Listened to what I wanted to buy and did not push a certain vehicle on me. My next purchase will be through him. Dealership as a hole makes you feel at home. All my vehicles will be from Van Horn in Stoughton More
by Paultracy22
Employees Worked With
Ryan
April 25, 2023
Made the process easy from the road test to the YES I want this vehicle to actual paperwork and everything in between. Ryan was very helpful in answering questions and explaining everything. No stress in want this vehicle to actual paperwork and everything in between. Ryan was very helpful in answering questions and explaining everything. No stress involved. He also made sure everything was ready when I came in to do actual purchase as well. More
by eajorgenson
Employees Worked With
Ryan Acker
April 18, 2023
Ryan was the best to work with he was very nice did not push anything on me and for me that is huge and will be working with Ryan and van horn in the future push anything on me and for me that is huge and will be working with Ryan and van horn in the future More
by IsaakO39
Employees Worked With
Ryan Acker
