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Van Horn Chrysler Dodge Jeep RAM of Stoughton
Stoughton, WI
573 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 573 reviews
March 29, 2014
I went in their for one of the complimentary oil changes that I got when I bought the car and a tire rotation. Mark was very helpful. The work was completed in less than the hour that Mark estimated. He als that I got when I bought the car and a tire rotation. Mark was very helpful. The work was completed in less than the hour that Mark estimated. He also told me about a few other problems that hey checked. I did not have the time to have the work done, but I paln on having it done at Dane County. More
by seadeck
Employees Worked With
Mark Ogrezovich
March 19, 2014
"Nothing but EXCELLENT customer service!" had been working with several dealers trying to find the right Jeep at the right price, Dane County stepped up to the plate. Shayne, Shawn, and Ryan pro been working with several dealers trying to find the right Jeep at the right price, Dane County stepped up to the plate. Shayne, Shawn, and Ryan provided us with GREAT service! More
by RRakoczy
Employees Worked With
Ryan Acker, Shawn Smith, Shayne Miller
March 17, 2014
After owning a used vehicle purchased from Dane County Auto (DCA) for several months, we ran into some unexpected issues which related to the warranty and the vehicle's operation. When notifying DCA of th Auto (DCA) for several months, we ran into some unexpected issues which related to the warranty and the vehicle's operation. When notifying DCA of the issues, they readily stepped up to make things right. Their responsiveness and professionalism was second to none and I would highly recommend them to anyone in the market to purchase a vehicle. We were very pleased with everything about the vehicle and how the circumstances were resolved in a timely manner. More
by jholmberg81
Employees Worked With
Jesse Geist
March 04, 2014
This dealership is awesome. I drove up from Roscoe Illinois and I'm glad I did. They had the best price and honored every discount I could find online. I found them to be the most honest dealership Illinois and I'm glad I did. They had the best price and honored every discount I could find online. I found them to be the most honest dealership I came across in my car search. The salesman was never pushy and explained every question I had so that I understood the entire process. One of a kind dealership for certain!! More
by kimann115
March 03, 2014
I purchased a new 2014 Grand Caravan R/T from Shayne Miller at this dealership and couldn't be more happy with the overall purchase and the dealership. Shayne was very Professional and knowledgeable i Miller at this dealership and couldn't be more happy with the overall purchase and the dealership. Shayne was very Professional and knowledgeable in all aspects of this vehicle and it was a pleasure in dealing with him. The dealership matched, and even lowered an offer I had from another dealer. I live 20 miles from this dealer and Shayne even came to my home and gave me a ride to the dealer to do the paperwork and pick up my new vehicle. Shayne and all the people I met were very friendly and Shayne took all the time I required to learn how to operate all the new gadgets such as the Navigation system, setting up the Bluetooth streaming Audio etc. I am 72 years old and he was very patient in helping me understand everything. I left very happy with my complementary tank of gas and a receipt for my first free 3 oil changes. I will tell everyone about Shayne and this dealership and will come back in the future for any needed service to the vehicle. More
by shaggy11
Employees Worked With
Shayne Miller
February 20, 2014
Arrived at the dealership early in the am..(sales person was aware of this) Asked to see the vehicle..Came back and told me that the battery had died..(didn't think to much about it..factoring in the cold w was aware of this) Asked to see the vehicle..Came back and told me that the battery had died..(didn't think to much about it..factoring in the cold weather etc..) Than, he proceeds to tell me that here was no gas in the vehicle..(ummm..don't you usually make sure a vehicle is somewhat READY when you possibly are going to be selling it??) So while he was gassing it up I played about 5 games on my phone, surfed the net..I took the Jeep out for a test drive..I happened to notice the odometer read 3,356..(on a 2013 weird, right??) The online website said 24,300...When I asked for the carfax report..HUGE RED FLAG!! Had been sent back to manufacture due to water in the dash..The odometer was correct that it had only 3,356..He said "must have been a type-o" on the website...VERY DISAPPOINTING EXPERIENCE ALL AROUND! Will never recommend this dealership to family/friends..Had to make a quick stop at McDonalds on my way home because I was so thirsty for being there for 3hrs and was never offered a glass of water,pop, etc...O ya, 1 MORE THING...I asked a question regarding the jeep..(what was in the back seat)..I knew it was the soft top rolled up..Salesperson apologized and said "He didn't know what that was, and had not worked with the Jeeps very long!!! More
by Oliver2011
January 02, 2014
Ryan and Shayne were quick and helpful. Shayne was able to locate a number of vehicles with just the features I was looking for and the dealership did an excellent job of getting the vehicle to its lot. R to locate a number of vehicles with just the features I was looking for and the dealership did an excellent job of getting the vehicle to its lot. Ryan went out of his way to get me a good price. All around a great experience. More
by JohnWilson3474
Employees Worked With
Ryan Acker, Shayne Miller
December 14, 2013
We did our homework and the salesman was on the same page. He was prepared for our visit and everything was ready to go. Everyone there was friendly, positive and committed to giving us a good experie page. He was prepared for our visit and everything was ready to go. Everyone there was friendly, positive and committed to giving us a good experience. This is a dealership that we would do business with again. More
by cindernc
Employees Worked With
Shayne Miller
November 29, 2013
From the first time I did the online inquiry to signing papers it was a great experience. I really like the fact that they waste no time getting stuff done. Louie was great and seemed to know about the car papers it was a great experience. I really like the fact that they waste no time getting stuff done. Louie was great and seemed to know about the cars he sells. Ryan was great getting the financing in order. We have now bought 2 cars in 5 months from Louie and couldn't be happier!! More
by Aaronsf
Employees Worked With
Ryan Acker
