Van Horn Chrysler Dodge Jeep Ram of Manitowoc

Had a wonderful experience at Van Horn Manitowoc. Taylor was so patient, very informative, and not pushy on the sale like most salesmen/dealerships I’ve experienced.And the rest of the crew made me f Taylor was so patient, very informative, and not pushy on the sale like most salesmen/dealerships I’ve experienced.And the rest of the crew made me feel welcome as well. I got to interact with quite a few of them throughout my time there and they were all friendly and passed the time with me with light conversations. I was very impulsive- set up the test drive late at night for first thing the next morning and drove my new-to-me vehicle home that day. They were all very fast about the process without putting pressure on me which I loved. Highly recommend Van Horn of Manitowoc. More

We really appreciate it not being pressured because we walked out.We were not gonna buy a car. But I felt I had room to breath by not being pressured and I came back and and bought a car! Robert was a goo walked out.We were not gonna buy a car. But I felt I had room to breath by not being pressured and I came back and and bought a car! Robert was a good sales rep. More

I have nothing but good things to say about Taylor. He was accessible and answered almost all of my questions. I would definitely recommend Taylor. I cannot say the same about Jason Hager, one of the m He was accessible and answered almost all of my questions. I would definitely recommend Taylor. I cannot say the same about Jason Hager, one of the managers. My experience and correspondence with him was not positive. The dealership has a 100% customer satisfaction statement on their website. I discovered an issue with my vehicle within 90 minutes of purchasing it. I alerted Taylor, who referred it to Jason. Jason sent me an email stating that he had already done enough for me, and that I should have noticed the issue prior to purchasing the vehicle. Since I didn't notice it, too bad for me, it was my fault. Definitely not 100% customer satisfaction there. Jason proceeded to insinuate that he had already done enough to "discount" the vehicle for me(typical dealer tactic to make you feel like they are losing money), and had the attitude that I should just be thankful that he allowed me to purchase a vehicle from him. Very condescending attitude. Again, I would recommend Taylor and I would have given 5 stars, but due to Jason(1 star), I just can't do it. If you find yourself dealing with Jason, maybe reconsider and go somewhere else. More

Came to Van Horn in Manitowoc from Clintonville looking for a Jeep Wrangler I could afford. I was very nervous about not being able to leave with the one of my dreams. When I arrived, Peyton greeted me wit for a Jeep Wrangler I could afford. I was very nervous about not being able to leave with the one of my dreams. When I arrived, Peyton greeted me with a smile and amazing energy. He is probably one of the most friendly car salesmen I have ever had to deal with. Super personable, very energetic, and honest. He has tons of knowledge. He was never hesitate to answer any of my questions, and he made sure to get the answers for me if he didnt have them. He made what I thought was impossible possible for me, and I couldn't be happier! I definitely recommend seeing Peyton at Van Horn in Manitowoc if you're looking for a very personal and friendly experience. He will leave you feeling great and happy. For financing, Sani was a huge delight to work with, also! Super rad, cool, personable, and honest. He made everything so understandable and clear. Sani and Peyton will treat you like a human being instead of just trying to close on a job. Very enjoyable experience overall! More

Peyton did a great job helping us promptly replace a car after it failed. He kept everything moving and kept us laughing as we waited - made the day so easy! after it failed. He kept everything moving and kept us laughing as we waited - made the day so easy! More

Taylor was Excellent to work with, made the whole process easy and fast! Would definitely buy again. easy and fast! Would definitely buy again. More

Was very helpful and very informative about the vehicle. Also knew informative about the deals and details about different packages and extended warranties Also knew informative about the deals and details about different packages and extended warranties More

Rob was very helpful with assisting me on the purchase of my new vehicle. He made the whole process very easy. my new vehicle. He made the whole process very easy. More

Clean dealership, nice facility and everyone was nice to work with. Got to love the popcorn. The entire team was good to work with. work with. Got to love the popcorn. The entire team was good to work with. More

The people that I dealt with were very friendly and professional especially my salesperson Robert. professional especially my salesperson Robert. More