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Van Horn Chrysler Dodge Jeep Ram of Manitowoc

Manitowoc, WI

4.9
921 Reviews

4611 Expo Dr

Manitowoc, WI

54220

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Showing 921 reviews

January 10, 2021

We are very pleased with the service and the employees are very friendly and helpful with our needs. This is our second vehicle we have purchased. More

by mrmueller2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kakuk
Jan 10, 2021 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Thank you for your continued support of Van Horn Chrysler Dodge Jeep Ram of Manitowoc. It made our day to hear that our team always helps you find the best option!

January 05, 2021

Thank you! Thank you! Thank you! Kieran Crowley- Oswald and the Van Horn Manitowoc Team for above and beyond service and attention to detail. Myself and my Wife are extremely grateful and happy for the ser More

by Javelinas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieran Crowley - Oswald and the Van Horn Manitowoc Team
Jan 06, 2021 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Roberto - Thank you for this excellent review! We are very proud of our team at Van Horn Chrysler Dodge Jeep Ram of Manitowoc, and it is wonderful to hear that you had such an exceptional experience working with Kieran and Oswald. Congratulations to your and your wife on your new vehicle, and safe travels! We are looking forward to seeing you again down the road!

January 01, 2021

Dalton Genrich did my oil change. It was my first oil change at First Chrysler in many years. It was done in a timely manner and I will be back when my next oil change is due. More

by Darkonop18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Genrich
Jan 04, 2021 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Thank you for taking the time to review Van Horn Chrysler Dodge Jeep Ram of Manitowoc and mention Dalton's great work. We appreciate your business and look forward to assisting you next time!

December 31, 2020

Joe did a great job in assisting us with the purchase of our new 2021 Jeep Cherokee. Answered our questions and explained all the features. More

by review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 04, 2021 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Congratulations on your new 2021 Jeep Cherokee! We are happy to hear that Joe took great care of you during the purchase process. Thanks for choosing Van Horn Chrysler Dodge Jeep Ram of Manitowoc!

December 30, 2020

Very unorganized, lot of waiting. Came to closing, found out had to comeback next day. After closing, found out might have to pay $400 to Chrysler leasing. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy, Mark
Dec 30, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Dan, We apologize for your experience. Unfortunately, at this time of year, we can be short on staff because of the holidays - we are sorry that we couldn't get you through as efficiently as normal. It's never our intention to have anybody wait. Regarding the $400 dollar disposition fee: that is a Chrysler fee that is in your lease contract. You purchased out of your lease and did not use Chrysler. For which they charge that fee. Sorry about the confusion. Email me at adeisley@firstchrysler.com if you have further questions. Thank you, Andrew Deisley - General Sales Manager

December 24, 2020

Our old truck is on its last legs, so when the mechanic advised us to "start looking", we knew where we most likely going to purchase our next vehicle- Van Horn of Manitowoc, as our son had a great experie More

by Dave and Natalia G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sieracki and nice gentlemen in finances
Dec 24, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Dave and Natalia - We understand that the car-buying process can be challenging and it's great to hear that Nick made it easier. It's especially wonderful to know that you love your new Jeep. Congratulations from our entire Van Horn Chrysler Dodge Jeep Ram of Manitowoc team! We are grateful for your business and kind review. Thank you so much!

December 22, 2020

We had a very good experience with Joe. He was honest and thorough with the questions he was asked. We would recommend to our family and friends Joe and Van Horn Motors with any of their auto needs. More

by jwgunrepair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Downing
Dec 22, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

It's great to hear that Joe provided informative service which earned your business. Thank you so much for recommending him and Van Horn Chrysler Dodge Jeep Ram of Manitowoc! We hope that your new vehicle is treating you well.

December 17, 2020

Top customer service! Friendly people, great technical expertise. I would gladly return to this dealer to service my new Jeep Wrangler whenever it is required. More

by eblashford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 17, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

We're so proud to have gained you as a loyal customer! It's fantastic to hear that our service team took such good care of you and your Jeep Wrangler. Thank you for trusting Van Horn Chrysler Dodge Jeep Ram of Manitowoc with your repair and maintenance needs!

December 17, 2020

Our experience in purchasing a 2021 Jeep Grand Cherokee with the sales team at Van Horn of Manitowoc was exceptional. Joe Downing helped us navigate the buying options and presented a plan which included a More

by aloswald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Downing
Dec 18, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

There's nothing better than hearing that we eased the stress of car-buying and helped you drive away in your perfect vehicle! We will be sure to pass along your kind comments to Joe. Thank you for giving Van Horn Chrysler Dodge Jeep Ram of Manitowoc your business and your five stars. We wish you safe travels in your new 2021 Jeep Grand Cherokee!

December 17, 2020

Great customer service.Answered my questions I had about purchase of new vehicle and warranties. Gave full overview of vehicle functions. Was able to purchase vehicle with options I was interested in, in a More

by Realnurse97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Jason
Dec 18, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

It is wonderful to hear that your purchase experience with us was so positive! Thank you for choosing our team and taking the time to share your great feedback. Safe travels in your new car! - Van Horn Chrysler Dodge Jeep Ram of Manitowoc Team

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