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Van Horn Chrysler Dodge Jeep Ram of Manitowoc

Manitowoc, WI

4.9
938 Reviews

4611 Expo Dr

Manitowoc, WI

54220

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Showing 938 reviews

December 31, 2020

Joe did a great job in assisting us with the purchase of our new 2021 Jeep Cherokee. Answered our questions and explained all the features. More

by review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 04, 2021 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Congratulations on your new 2021 Jeep Cherokee! We are happy to hear that Joe took great care of you during the purchase process. Thanks for choosing Van Horn Chrysler Dodge Jeep Ram of Manitowoc!

December 30, 2020

Very unorganized, lot of waiting. Came to closing, found out had to comeback next day. After closing, found out might have to pay $400 to Chrysler leasing. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy, Mark
Dec 30, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Dan, We apologize for your experience. Unfortunately, at this time of year, we can be short on staff because of the holidays - we are sorry that we couldn't get you through as efficiently as normal. It's never our intention to have anybody wait. Regarding the $400 dollar disposition fee: that is a Chrysler fee that is in your lease contract. You purchased out of your lease and did not use Chrysler. For which they charge that fee. Sorry about the confusion. Email me at adeisley@firstchrysler.com if you have further questions. Thank you, Andrew Deisley - General Sales Manager

December 24, 2020

Our old truck is on its last legs, so when the mechanic advised us to "start looking", we knew where we most likely going to purchase our next vehicle- Van Horn of Manitowoc, as our son had a great experie More

by Dave and Natalia G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sieracki and nice gentlemen in finances
Dec 24, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Dave and Natalia - We understand that the car-buying process can be challenging and it's great to hear that Nick made it easier. It's especially wonderful to know that you love your new Jeep. Congratulations from our entire Van Horn Chrysler Dodge Jeep Ram of Manitowoc team! We are grateful for your business and kind review. Thank you so much!

December 22, 2020

We had a very good experience with Joe. He was honest and thorough with the questions he was asked. We would recommend to our family and friends Joe and Van Horn Motors with any of their auto needs. More

by jwgunrepair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Downing
Dec 22, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

It's great to hear that Joe provided informative service which earned your business. Thank you so much for recommending him and Van Horn Chrysler Dodge Jeep Ram of Manitowoc! We hope that your new vehicle is treating you well.

December 17, 2020

Top customer service! Friendly people, great technical expertise. I would gladly return to this dealer to service my new Jeep Wrangler whenever it is required. More

by eblashford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 17, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

We're so proud to have gained you as a loyal customer! It's fantastic to hear that our service team took such good care of you and your Jeep Wrangler. Thank you for trusting Van Horn Chrysler Dodge Jeep Ram of Manitowoc with your repair and maintenance needs!

December 17, 2020

Our experience in purchasing a 2021 Jeep Grand Cherokee with the sales team at Van Horn of Manitowoc was exceptional. Joe Downing helped us navigate the buying options and presented a plan which included a More

by aloswald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Downing
Dec 18, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

There's nothing better than hearing that we eased the stress of car-buying and helped you drive away in your perfect vehicle! We will be sure to pass along your kind comments to Joe. Thank you for giving Van Horn Chrysler Dodge Jeep Ram of Manitowoc your business and your five stars. We wish you safe travels in your new 2021 Jeep Grand Cherokee!

December 17, 2020

Great customer service.Answered my questions I had about purchase of new vehicle and warranties. Gave full overview of vehicle functions. Was able to purchase vehicle with options I was interested in, in a More

by Realnurse97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Jason
Dec 18, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

It is wonderful to hear that your purchase experience with us was so positive! Thank you for choosing our team and taking the time to share your great feedback. Safe travels in your new car! - Van Horn Chrysler Dodge Jeep Ram of Manitowoc Team

December 16, 2020

Called to get my winter wheels put on. They were a week out. Nick in sales helped get them switched over same day. Just in time for the snowfall. More

by Marilyn
Recommend Dealer
Yes
Employees Worked With
Nick S
Dec 16, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Marilyn, we are thrilled that Nick and the team were able to assist you and get you safely back on the road! We appreciate your business and your kind review. Thank you! - Van Horn Chrysler Dodge Jeep Ram of Manitowoc Team

December 16, 2020

Always excellent service. The service department associates are knowledgeable and go a step above to ensure the customer gets the best service. Trustworthy, friendly company. More

by marjeanking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Spackman
Dec 17, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Thank you for taking the time to review us! We are very proud to have earned your support and happy to hear that you had such a stellar service experience. Drive safely, and we hope to work with you again at Van Horn Chrysler Dodge Jeep Ram of Manitowoc!

December 15, 2020

Exceptional experience dealing with Van Horn Dodge Chrysler Jeep Ram of Manitowoc. I dealt with Robert Kakuk and he was a pleasure to work with. I purchased a New Ram Power Wagon and he took the time More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kakuk
Dec 15, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Manitowoc responded

Congratulations on your new RAM 2500 Power Wagon! It means a lot to hear that Robert and the team went above and beyond to make your purchase experience go smoothly. We appreciate your business and hope to work with you again at Van Horn Chrysler Dodge Jeep Ram of Manitowoc!

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