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Van Horn Chrysler Dodge Jeep Ram of Plymouth

Plymouth, WI

4.8
1,210 Reviews

3000 Eastern Ave

Plymouth, WI

53073

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Showing 1,210 reviews

October 17, 2018

Got service oil change in Sept on my 13 Cummins they didn't Change fuel filter s this cost me Tim and money a good tech knows you change fuel filter s on a diesel when you change oil More

by Truck07
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kerry service she helped
Oct 22, 2018 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for taking the time to post a review about your recent experience with us. After talking to our service manager it seems we didn’t replace the filter on your last oil change because it wasn’t at the manufacturer’s recommended mileage to do so. We don’t like to charge customers for extra service work that is not recommended by the manufacturer at the time. We did however end up replacing the oil filter at a later visit with no cost to you to ease your concerns. If for some reason you are not completely satisfied with our service here at Van Horn please contact me at znorman@vhcars.com. Thank you.

October 13, 2018

Purchased New Vehicle We worked with Brock Walsh. We had a very good experience with him. He was very patient with us as we took our time finding the right vehicle. He wasn More

by cgim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brock Walsh
October 09, 2018

New 2019 Ram 1500 Just got my new 2019 Ram 1500 from Van Horn Truck Center last week. The sales staff was very helpful and friendly. Throughout the entire process the More

by Lee Ram 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Richard Strong, Mike Foti, Jerry Sulaiman
October 09, 2018

Friendly and Accommodating Staff I came to this dealer looking to purchase my first new vehicle. I dealt with the sales manager, Christian, and he was very friendly. He personally gav More

by Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Lorier, Mark Sloan
October 05, 2018

Excellent experience from the inquiry on the internet to the phone conversation with Mariana , the service was excellent, full disclosure on the vehicles history given to More

by Kevin Fillingham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariana Perez
September 26, 2018

Purchased a new Jeep Grand Cherokee Cody and Josh did a great job working with me to get the cost of the Jeep to reasonable amount! They also were highly helpful in other areas of my pur More

by Steelydann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody McKeown. Christian Meiselwitz, Josh Devriend
September 21, 2018

vehicle service They were great and the job performance was excellent, my vehicle is up and running thank to an good job performance by this team. Again thanks to a j More

by Dodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karrie Mertes
September 19, 2018

Pleasant Mark was attentive , friendly and kind. Went out of his way to show vehicles. Kept me updated when asked. I would work with him again. More

by Xxx 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sloan
September 15, 2018

Buyer Beware Buyer Beware!!!!! Van Horn knowingly sold us a Jeep that was a Lemon. Never disclosed this to us. We had nothing but problems with it from day 1. More

by Stella11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Na
Oct 22, 2018 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for leaving feedback for our team. We appreciate you speaking with our sales manager Justin regarding your feedback. We again apologize for the poor experience you had years ago. Our teams and procedures have changed over the past decade and we welcome you to visit our showroom and experience the difference. - Van Horn CDJR of Plymouth Team

September 08, 2018

New Truck Came in to look at new truck with a price in mind, worked out a fair price for both parties and drove home in a new Jeep that day! 👍🏻👍🏻 More

by James119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Dinkelman
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