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Van Horn Chrysler Dodge Jeep Ram of Plymouth

Plymouth, WI

4.9
1,208 Reviews

3000 Eastern Ave

Plymouth, WI

53073

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Showing 1,208 reviews

June 19, 2015

They are worth the drive While scanning the listings for different makes and models one weekend, I discovered "THE" vehicle I'd been waiting for at Van Horn. Plymouth, Wiscons More

by Jeepster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Edwards, Justin Simmons, Mike Foti, Jean Karlo Orozco, Amanda Grunewald
Jun 30, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you so much for that detailed review! Our staff will appreciate the time you took to let us know how everyone individually impacted your experience! We are so thrilled that you took the chance and drove a distance to work with us! We are so happy that we at Van Horn Chrysler, Dodge, Jeep, Ram were able to provide you with the best car buying experience of your lifetime! That is one of the best compliments we could ever receive! Thank you for your recent purchase and I cannot wait to share your review with our staff and let them know the difference they made! Best wishes from your Van Horn dealership!

June 17, 2015

EXCELLENT SERVICE Worked with several staff memebs-all of which were great, Answered questions prior to the sale via email quickly. Had everything pre arranged and read More

by jamieandjesse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Lorier, Justin Simmons, Alyssa Schmidt, Mike Foti, Amanda Jelenc, Ryan DeVriend
Jun 30, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Hello JamieandJesse, Thank you for positive feedback about your recent purchase and service experience with our staff! We value your time and try to make every experience for our guests convenient, fast and friendly! We are glad we lived up to that with your experience! We are truly honored you came to us for your purchase, so thank you again for your remarks and we look forward to seeing you again in the future with any of your automotive needs! Best wishes from your Van Horn Dealer!

June 16, 2015

2014 Jeep Ryan DeVriend was great to work with. He never pressured me. The gentleman that worked with me on the paper work was very informative. Him and I talke More

by Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan DeVriend
Jun 30, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for your positive comments about your recent experience here at Van Horn Chrysler Dodge Jeep Ram! We appreciate you taking time out of your day to let us know! We pride ourselves on the absolute best service and information available to give our customers the best experience possible! Thanks again for your purchase and look forward to seeing you with any of your automotive needs! And we also look forward to another great season of football with our favorite team, the Packers! Best Wishes from your Van Horn dealership!

June 11, 2015

Great Price, Great people. We had looked for a Jeep Cherokee for weeks for our daughter. We found the best price and the best people at Van Horn. We saved and additional $2,500. More

by Nick M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin in Finance, Christian Lorier
Jun 11, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you Nick for your kind words about Van Horn Chrysler Dodge Jeep Ram! We strive to provide the best price around and customer concerns and service is a top priority! Congratulations again to your daughters new vehicle and we look forward to servicing you in the future!

June 11, 2015

Fair, Fast and Friendly! We were thrown into purchasing a new vehicle when one of ours suddenly broke down. After two weeks of searching the tri-state area for a minivan that More

by Barb B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Simmons, Kevin Kester
Jun 11, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you Barb for choosing Van Horn Chrysler Dodge Jeep Ram for your vehicle purchase! We are thrilled to hear all the wonderful details about your experience at our location. We strive to be the best in customer service and all-around making the car purchasing experience fun, friendly and fast! I am so happy that our staff succeeded in that mission! I cannot wait to share your response with our staff and once again, congratulations on your new vehicle and we look forward to working with you in the future!

June 09, 2015

GREAT EXPIRENCE Jean did a great job and made my car buying experience great. He was super knowledgeable and knew exactly what I wanted. So happy that I went to him. More

by DerrickAdleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Karlo Orozco
Jun 09, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for this shinning review! Jean is a great asset to our team and will be happy to hear you have spoken so highly of him. Please let us know if there is anything else that we can do for you in the future! Thanks again Derrick and congratulations on your new vehicle!

June 08, 2015

GREAT SERVICE Gabe was excellent and very attentive to our needs. Everyone in the dealership was beyond helpful, all the way down to financing and signing paperwork More

by rabb62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Bennin, Mike Foti
Jun 09, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for taking the time to review our dealership! We are pleased to hear that you had a great experience from start to finish! It was a pleasure to assist you with your car purchase (congratulations!) and if there is anything else you need do not hesitate to contact us!

June 05, 2015

Great vehicle, good price, great people to deal with. Looked for 1 1/2 years for the right Jeep Grand Cherokee and found it at Van Horn. We were 4.5 hours away so we were a little apprehensive to deal w More

by The Nicest Jeep Grand Cherokee Summit Around!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Foti, Kevin Kester
Jun 09, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you once again for making the drive to our dealership! We are thrilled to hear about your overall experience and thank you for taking the time to review us! We really care about our customers and we take pride in our commitment to the best customer service. Word of mouth is best compliment we can receive so thanks again for making a public review! Congratulations to you and your wife on your new vehicle and we look forward to assisting you with any future needs!

June 01, 2015

used vehicle purchase Purchased a 2008 dodge van for $12000. and within the fist month we had to put over $1500 into repairs, Tried to get dealer to stand behind vehicle, More

by van
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Christian, Mike Foti, Ryan DeVriend
Jun 03, 2015 -

van responded

First the vehicle had a bad key and locked all doors, so we paid a locksmith $45.00 to unlock the doors. Second we took it down there to have the key redone, and were told it was unsafe to drive with the tires that we had, $700 for new tires. (we bought local) Third we took van back to Van Horn, as you noted, According to your records it looks like" you had your van here on 4/8/15 for repairs that we did as good will " that good will cost us $268 needed a flush, and new radiator cap? ($268 at Van Horns) Fourth the radio was dead dead when Van Horn finished working on the vehicle, so no back up camera, and video system. was dead. Yes the sent us a used radio, so we paid to have the two units combined to get one working unit, $450.(we even sent for parts to Florida to get it working) Fifth the rear brake light was not working and seeing we were using it on the highway, had to have it fixed,$130. This may not seem like much to a dealership but we are retired and though by buying from a dealer we were getting a vehicle in good shape.

June 01, 2015

Fair price, not pushy, no complaints They worked with me by email to help research a couple trucks. Eventually we found a used truck that met my needs at a fair price. Salesmen and staf More

by 12341234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Devriend, Ryan DeVriend, Amanda Grunewald
Jun 09, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Congratulations on your new vehicle! We greatly appreciate your feedback. I was delighted to hear you had such nice things to say about your overall experience with the sales team and service department. We are committed to service and we look forward to working with you in the future! Thank you once again from your Van Horn Chrysler Dodge Jeep Ram Family!

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