
Van Horn Chrysler Dodge Jeep Ram of Plymouth
Plymouth, WI
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They are worth the drive While scanning the listings for different makes and models one weekend, I discovered "THE" vehicle I'd been waiting for at Van Horn. Plymouth, Wiscons While scanning the listings for different makes and models one weekend, I discovered "THE" vehicle I'd been waiting for at Van Horn. Plymouth, Wisconsin was a good hour away from where I was staying, and about 5 hours away from my hometown, but I decided to make the drive, fully expecting that nothing would come of it other than a test drive. My previous experiences at car dealerships have generally ranged from mediocre to horrific, and so I naturally assumed that the best I could hope for was a transaction that wouldn't make getting a root canal seem a pleasant encounter by comparison. To my genuine surprise, however, the entire sales team exceeded every conceivable expectation I could have had: Amanda J--for putting up with my cynicism about dealer rebates and who would actually qualify for them on my initial phone call. Jean Karlo O-for his efficiency in getting a deal worked out within 40 minutes of closing on a Saturday afternoon. Justin S--for negotiating honestly and fairly on my trade (and saving the entire deal as a result). Mike F--for not going with the traditional hard sell of extended warranties, rust-proofing, upholstery protection, etc (of course, I now wish I had listened to him and bought the extended warranty after all, lol). Roy E--for quickly and easily assisting with temporary plate and rebate issues AFTER the papers had been signed and the vehicle sold. (Yes, that's right--AFTER). I entered their dealership a skeptic, and I left in my brand new Jeep, convinced that Van Horn Dodge had just given me the best car buying experience of my lifetime. If you're considering buying a new vehicle, give the team at Van Horn Dodge a chance, because they are exceptional at what they do. They are very much worth the drive. More
EXCELLENT SERVICE Worked with several staff memebs-all of which were great, Answered questions prior to the sale via email quickly. Had everything pre arranged and read Worked with several staff memebs-all of which were great, Answered questions prior to the sale via email quickly. Had everything pre arranged and ready to go by the time we arrived. Quick service. Not pushy sales people, really helpful More
2014 Jeep Ryan DeVriend was great to work with. He never pressured me. The gentleman that worked with me on the paper work was very informative. Him and I talke Ryan DeVriend was great to work with. He never pressured me. The gentleman that worked with me on the paper work was very informative. Him and I talked a lot about the Packers. More
Great Price, Great people. We had looked for a Jeep Cherokee for weeks for our daughter. We found the best price and the best people at Van Horn. We saved and additional $2,500. We had looked for a Jeep Cherokee for weeks for our daughter. We found the best price and the best people at Van Horn. We saved and additional $2,500.00 on the one she wanted. This small town dealer is the best. More
Fair, Fast and Friendly! We were thrown into purchasing a new vehicle when one of ours suddenly broke down. After two weeks of searching the tri-state area for a minivan that We were thrown into purchasing a new vehicle when one of ours suddenly broke down. After two weeks of searching the tri-state area for a minivan that would fit our needs and our budget, we found what we were looking for at Van Horn. We did a lot of the upfront paperwork online and then made the drive up (an hour for us). We were still a little nervous about the whole process but Kevin and Justin made everything so painless! The whole process took about half the time that it would have anywhere else. Our experience before Van Horn was incredibly stressful with other dealers, but Kevin and Justin turned it into a pleasant and fun experience. They were upfront and fair with us - no games! I wish we had found them two weeks ago! I highly recommend going there - and I am sure we will be back when we need another new vehicle. You just can't beat a car buying experience that is fair, fast, friendly - and yes, fun! More
GREAT EXPIRENCE Jean did a great job and made my car buying experience great. He was super knowledgeable and knew exactly what I wanted. So happy that I went to him. Jean did a great job and made my car buying experience great. He was super knowledgeable and knew exactly what I wanted. So happy that I went to him. More
GREAT SERVICE Gabe was excellent and very attentive to our needs. Everyone in the dealership was beyond helpful, all the way down to financing and signing paperwork Gabe was excellent and very attentive to our needs. Everyone in the dealership was beyond helpful, all the way down to financing and signing paperwork. Highly recommend! More
Great vehicle, good price, great people to deal with. Looked for 1 1/2 years for the right Jeep Grand Cherokee and found it at Van Horn. We were 4.5 hours away so we were a little apprehensive to deal w Looked for 1 1/2 years for the right Jeep Grand Cherokee and found it at Van Horn. We were 4.5 hours away so we were a little apprehensive to deal with them but their great attitude and excellent communication set us at ease. We made the trip and with a small amount of haggling, made the purchase. We worked with Kevin Kester and Mike Foti. Both were down to earth and easy to deal with. They made my wife and I feel RESPECTED and that they WANTED our business. After we got it home I realized it did not have a front license plate bracket and I sent an email to Kevin. He sent an email back with the tracking number and we received one the next day. When we are in the market for a new/different vehicle, we will be back! Thanks Guys! More
used vehicle purchase Purchased a 2008 dodge van for $12000. and within the fist month we had to put over $1500 into repairs, Tried to get dealer to stand behind vehicle, Purchased a 2008 dodge van for $12000. and within the fist month we had to put over $1500 into repairs, Tried to get dealer to stand behind vehicle, and was told used is as is. Would not want anyone else to be taken advantage of, like I was. Not a dealer I would recommend. More
Fair price, not pushy, no complaints They worked with me by email to help research a couple trucks. Eventually we found a used truck that met my needs at a fair price. Salesmen and staf They worked with me by email to help research a couple trucks. Eventually we found a used truck that met my needs at a fair price. Salesmen and staff were professional and not pushy, followed through on promises. We negotiated a little with the value of my trade in, but arrived at a price I was happy with. Service dept installed some aftermarket equipment for me at a good price, very prompt service. Only negative was that my bank offered better financing (about 1% less than what the dealer offered). Would continue to do business with this group. More