Van Horn Chrysler Dodge Jeep Ram of Plymouth

Very friendly and helpful. Carrie/Marc let us know upfront what was in need of repair and how much it would cost. Answered all my questions. upfront what was in need of repair and how much it would cost. Answered all my questions. More

Found many beautiful cars on their lot at incredible prices. Well, first off, their sales team were both kind of jerks, but nothing that I wouldn't expect from a sleazy dealership. Anyway, they were rea prices. Well, first off, their sales team were both kind of jerks, but nothing that I wouldn't expect from a sleazy dealership. Anyway, they were really non-negotiable with prices stating that their prices were better than anyone else around. So, we called the bank and checked to see if we could loan out a little more to be able to afford said 'great priced' vehicle. Well, the loan officer asked the dealerships name and as soon as I said it, he said "don't buy a car from van horn." All their cars are salvage cars that were once in an accident and has gotten repaired. It's what their well known for selling there. So, we called back and asked about said vehicle and sure enough, it had been returned to the dealership from the owner under the lemon law. Apparently had some major electrical issues and faulty brakes. They said it was all fixed by brake pads, doesn't make sense to me. Well, let's just say, we found out why their prices were so darn low. More

I drove three hrs today to purchase a vehicle from vanhorn. I had previously discussed this vehicle many times with my sales associate in detail. We came to an agreement on price. When I got to Vanhor vanhorn. I had previously discussed this vehicle many times with my sales associate in detail. We came to an agreement on price. When I got to Vanhorn I noticed the car had many large blemishes. There were dents, srapes, gouges, and scratches all over the vehicle. No where in the detail report of the car did it list this nor in the 26 pictures did it even show a hint of a minor dent let alone something major!! I was very upset. Brock then asked if I would like to take a different Pacifica for a drive. I said sure while I was already there I might as well. This was the exact same year, same features and same price as the last pacifica but with no blemishes. Only it had 16000 MORE miles and Leather interior instead of cloth.. I drove it and liked it despite the milage being more than what I wanted in a vehicle. We sat down to deal and I eplained "seeing that the vehicle was exactly the same as the first I think the price should sart at the same deal we had, but seeings there are 16000 more miles I would like a little more off".. To make an even longer story short, they wanted me to pay MORE for this car, the manager JOSH, described the first car as only having "dings and dents" Craziness!!! The manager gave me a price left me there to decide, i decided I would take it in 5 min. he left me sitting for 30 min.(mind you I had an infant with me) he came back, when I told him I would take it, he said he couldnt do it for that price (his own price) and went up 500 more!!!!!!!!!!!! So I sat there for 30 min deciding on a price that I really didnt want and he wasnt even really offering it to me!! How disgusing!!! So I walked... Not a good business place! I would not suggest this place to anyone! I felt so betrayed, and even bullied as I was sitting there. Worst eperience ever! Total waste of my day. More

I really enjoy working with Marc in setting up my appointments. He is very friendly, and tries to get you in for service as soon as possible. Everything is taken care of in a very timely matter. I appointments. He is very friendly, and tries to get you in for service as soon as possible. Everything is taken care of in a very timely matter. I am well pleased with the service department and the work that they do on my vehicle. More

Always a pleasure to work with the Van Horn group. They are very accommodating to my needs. Pickup is arranged for and is always on time. are very accommodating to my needs. Pickup is arranged for and is always on time. More

Mark Sloan was very helpful on line and over the phone in initial contacts about a used truck - this continued during my trip to the dealership and subsequent purchase and dealing with several vehicle issues initial contacts about a used truck - this continued during my trip to the dealership and subsequent purchase and dealing with several vehicle issues that needed to be addressed. Evert Droppers was efficient at the financing process and obtained the financing I wanted at the rate I wanted. Katina Murphys rounded out the experience by providing customer representative service at a level I have come to expect to be provided where I work - it is good to see others holding to high standards as well. Issues I wanted addressed at time of purchase have been taken care of - I believe the staff at Van Horn did a good job - I view car buying as being only a little more pleasant than going to the dentist, but they made it a good experience. The only left now is for time to verify my initial impressions More

oil change and checked under the car found some things that needed attention. Great place to go. I would have you do my work on my car any day but I am short of cash these days. that needed attention. Great place to go. I would have you do my work on my car any day but I am short of cash these days. More

Van Horn had the low mileage Jeep Wrangler I was looking for.... Mark Sloan went above and beyond to work with me and get the deal worked out including getting thier service guys involed for a tire trade I for.... Mark Sloan went above and beyond to work with me and get the deal worked out including getting thier service guys involed for a tire trade I wanted to make.... The service guys also went above and beyond in helping get the right tires and wheels ordered online and installed in a timely and professional manor... I would recomend Van Horn for your next Jeep purchase. More

I had an amazing experience with Van Horn Dodge-Wisconsin. My salesman, Troy Lucas, was the best! When I inquired about a car on autotrader.com, he immediately emailed me with information. He Dodge-Wisconsin. My salesman, Troy Lucas, was the best! When I inquired about a car on autotrader.com, he immediately emailed me with information. He also kept in contact with me throughout the whole ordeal. He provided the BEST POSSIBLE customer service experience when purchasing my new chrysler. He made me feel comfortable and secure in my purchase as I am in Texas. I LOVE my new car!!!!!!!!!!! More

Great selection of Jeeps (Grand Cherokees especially)! Best in Central Wisconsin, worked with us to find what we needed-Good after purchase customer service and correspondence. Best in Central Wisconsin, worked with us to find what we needed-Good after purchase customer service and correspondence. More