Van Horn Chrysler Dodge Jeep Ram of Plymouth

My experience with this dealer was very smooth. I came in knowing what car I wanted to look so it wasn't too big of a process. Brock was very helpful and honest about the car we were looking at. He answered knowing what car I wanted to look so it wasn't too big of a process. Brock was very helpful and honest about the car we were looking at. He answered all of our questions without hesitation. Katrina the customer service representative was also ver nice. The price on the car I bought had just been reduced that day, but my only problem was they wouldn't even throw in the navigation disc (cost $100 or $150) with it. I felt since I was buying a car there the least they could have done was include that for me. I can't even program the time on my car without that disc so it is a necessary piece of equipment. Other than that all was great. More

Fast and Easy. It doesn't get any better. Most of the business was done over the phone and on line. Mark was quick to return phone calls. Van Horn gave us a fair price on trade in vehicle. business was done over the phone and on line. Mark was quick to return phone calls. Van Horn gave us a fair price on trade in vehicle. More

Went to trade in a vehicle during the sales event. I had come prepared to negotiate with not only blue book values but also comparable comps in the area. After a period of negotation able to come to an agr come prepared to negotiate with not only blue book values but also comparable comps in the area. After a period of negotation able to come to an agreeable price. The follow up post sales is what stands out, the costumer service reps worked hard to make sure I was happy. The service department in effecient, knowlagable and quick, after the most recent experince would use them even if I did not buy a vehicle from them. More

I was looking to purchase a vehicle, and had one in mind. I found van horn in plymouth, which was close to the area I live in. I felt like a valued customer as soon as I walked in the door. I was greeted wi I found van horn in plymouth, which was close to the area I live in. I felt like a valued customer as soon as I walked in the door. I was greeted with a hand shake and a smile by troy lucas. He got the vehicle I wanted to test drive right away, and was very help ful, and extremely nice to work with. Two days later I drove away with my 2012 Chrysler 300, and was most greatly appreciiative of the dealership that I had chosen. More

Dan has been great and very helpful to work with at Van Horn Dodge, we *trust* him. Thank you Van Horn Dodge for all your good work. Horn Dodge, we *trust* him. Thank you Van Horn Dodge for all your good work. More

Pete started the process with our last visit talking about tires, and options for replacing them. When I scheduled, Pete himself talked me through everything that was needed at the next visit. When we about tires, and options for replacing them. When I scheduled, Pete himself talked me through everything that was needed at the next visit. When we arrived on the date of service, Marc took the time to talk through everything with me to make sure I understood. Additionally, since I had my daughter and husband with me, we waited for the service. The new waiting room is WONDERFUL! Very comfortable, and Molly loved the popcorn. Marc kept us posted on the progress, and when they diagnosed the park assist warning and found that a sensor had gone bad, he even went through and found out that I had warranty which reduced the part cost. He explained that they had to order the part, and they got us on our way with the rest of the services done. We got the call on Monday that the part was in, and scheduled for Thursday. Marc met me at the service desk, and I waited while they installed the sensor, and finished balancing wheels. Very quick considering the work to be done. Marc explained the whole invoice, including the warranty part for the sensor, and I was on my way. As always, excellent service and follow-up. Thank you! More

I was shopping for a used car and I had the fortunate pleasure of coming to Van Horn Dodge in Plymouth, WI. I was immediately greeted with a smile and made comfortable in their clean and tidy showroom. A pleasure of coming to Van Horn Dodge in Plymouth, WI. I was immediately greeted with a smile and made comfortable in their clean and tidy showroom. Also when it began to get busy, I never felt rushed and there was a very accommodating waiting room with cable television and nice leather seating. I enjoyed my time and the process of any paperwork never felt burdensome. I appreciate their help and service! More

I purchased a used 2010 Dodge Challenger SRT8 from this dealership, the salesperson I dealt with was very friendly and had answers for all the questions. Got the car for a great price. The quickest and eas dealership, the salesperson I dealt with was very friendly and had answers for all the questions. Got the car for a great price. The quickest and easiest car purchase I have ever made at a dealer. The finance manager also was a great help and had everything all set to go for finance right away. A + + + More

We had been looking for a used Mini Van for a long time. We finally found the right one at Van Horn Dodge. This is the 2 Car that we have purchased there and we keep coming back for the great customer servi We finally found the right one at Van Horn Dodge. This is the 2 Car that we have purchased there and we keep coming back for the great customer service and the great prices. More

Overall my experience at Van Horn has been very successful and enjoyable. I came to the dealership looking for a used car in my budget range. We had driven an hour and a half from Green Bay to firs successful and enjoyable. I came to the dealership looking for a used car in my budget range. We had driven an hour and a half from Green Bay to first check out a pontiac G6 that I had called on for a great price and good miles. After driving all day looking at a lot of cars we thought we had found the one. We got there and the Pontiac that we were looking at was not satisfying. It had passenger side damage that the sales person failed to mention over the phone and we were not happy driving all that way to see a slightly damaged car. The sales person Roy understood our frustration and wanted to work with us. He was very polite, respectful and professional. He took an interest in finding the right car for me in the right price range and mileage count that I wanted. He finally showed us a Chrystler Sebring in which I fell in love with but a little over my price. He said he would work with us and he stuck to his word. I gave this dealership and my salesperson an outstanding rating because he took a bad situation to begin with and turned it around and made it very successful. The salesperson tried his best to amount to our needs and expectations and he was very successful at it. We are very happy to have gone to this dealership because the staff was all really nice, respectful and professional and the car quality was really good. I would recommend this dealer and especially our salesperson Roy for making our overall experience enjoyable and I'm am very very pleased with the car he picked out. More