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Van Horn Ford of Oconomowoc
Oconomowoc, WI
618 Reviews
We understand there are many dealerships out there and we thank you for you consideration! We invite all of our Wisconsin customers to make the short trip over to our convenient location today to experience the difference that Van Horn Ford can make for you and your family. We have been proudly serving our Wisconsin residents with quality Ford vehicles since 1966 and look forward to many more years to come! Shop many different reliable options all under one roof by heading over to Oconomowoc, WI now. Our friendly team looks forward to the opportunity to serve you and forging a lasting relationship.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 618 reviews
January 31, 2021
Our sales person Rick was very knowledgeable with sales and the new technology with our new vechicle. I would definitely refer Rick to anyone that I know that’s buying a vechicle. and the new technology with our new vechicle. I would definitely refer Rick to anyone that I know that’s buying a vechicle. More
by sfowle
Employees Worked With
Rick Szymanski
January 19, 2021
Great customer service. Robert was very knowledgeable and we didn't feel pressured to buy. He worked with our wants and our budget. Great price for the SUV. and we didn't feel pressured to buy. He worked with our wants and our budget. Great price for the SUV. More
by Anitra
Employees Worked With
Robert
January 18, 2021
Jake was very nice and thorough. He made the whole process really easy and comfortable. Nice guy I would definitely buy another vehicle from you guys. process really easy and comfortable. Nice guy I would definitely buy another vehicle from you guys. More
by mig49balloonz
Employees Worked With
Jake
January 17, 2021
Jake was terrific to work with! He is knowledgeable, resourceful and answers questions with clear explanations.Jake was welcoming and went the extra distance. He stayed beyond store hours to show the ve resourceful and answers questions with clear explanations.Jake was welcoming and went the extra distance. He stayed beyond store hours to show the vehicle we were interested in. We were comfortable, did not feel pressured. He is sincere, direct and friendly at all points of the sale. He was a pleasure to work with him purchasing the Ford King Ranch truck. More
by Satisfied Buyer
Employees Worked With
Anthony, finance manager
January 17, 2021
Great service, great people to work with. Was an excellent experience purchasing from here. Would highly recommend van horn and will purchase my next auto from here excellent experience purchasing from here. Would highly recommend van horn and will purchase my next auto from here More
by Angeryangler@gmail.com
Employees Worked With
Brad
January 12, 2021
We purchased a new 2021 Expedition after previously purchasing a 2016 Explorer from this dealership prior to Van Horn taking ownership and returned to Van Horn in Oconomowoc because of previous associa purchasing a 2016 Explorer from this dealership prior to Van Horn taking ownership and returned to Van Horn in Oconomowoc because of previous association with sales reps Mike and Jake. They were both very helpful and informative as this was our first time ordering a vehicle rather than just buying off the lot or showroom floor. Jake answered all of our questions and both Mike and Jake were very responsive to us. Customer service has always been priority with me and these two sales reps met my expectations very well. More
by Glenn
Employees Worked With
Mike and Jake
January 06, 2021
Great customer service. Very fast transaction. Steve was very easy to work with. I changed my mind on color and he was always on top of it. very easy to work with. I changed my mind on color and he was always on top of it. More
by Kylecarpenter95
Employees Worked With
Steve Lopez, Rick Szymanski
December 31, 2020
They were very good to deal with they went out of their way to make sure we were getting a good deal every one from sales to financial services were excellent way to make sure we were getting a good deal every one from sales to financial services were excellent More
by Camach0116@yahoo.com
Employees Worked With
Richard szymanski
December 24, 2020
Unparalleled customer service. Rick and Bill were great to work with, and truly went above and beyond in helping me get into my new Expedition! to work with, and truly went above and beyond in helping me get into my new Expedition! More
by stevenmathison
Employees Worked With
Rick, Bill
