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Van Horn Hyundai Sheboygan

Sheboygan, WI

4.9
1,032 Reviews

5525 Racetrack Road

Sheboygan, WI

53081

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Showing 1,032 reviews

January 29, 2016

Excellence!!! We truly had a wonderful experience. All the staff members were friendly and pleasant to work with. Wonderful dealership with great prices. Everyone h More

by Jodi3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Huerta , Erik DaPra
Feb 02, 2016 -

Van Horn Hyundai Sheboygan responded

Jodi3 - Thank you for taking the time to leave us feedback on your recent purchase experience! We're happy to hear that you had a smooth purchase working with both Erik and Fred. Please let them know if there is anything we can do for you in the future! - Van Horn Customer Service

January 28, 2016

On time, professional and welcoming As a woman using the service department of a dealership - it is often a frightful experience - either feeling that you are going to be taken advantage More

by Rebwhiteesq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kao Vang
Feb 02, 2016 -

Van Horn Hyundai Sheboygan responded

Rebwhiteesq - Thank you for taking the time to leave such a fantastic review for our service center! Our staff members strive to always make you comfortable with your experience whether that be vehicle maintenance or buying a new car. We appreciate you taking the time to let other's know that you had a great experience! - Van Horn Customer Service

January 27, 2016

Oil Change I came in for an oil change. My car was taken in right away. I spent the time in the waiting room and enjoyed a cup of coffee and worked on a puzzle. More

by dpantel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Tasche, Kao Vang
Jan 27, 2016 -

Van Horn Hyundai Sheboygan responded

Donna - Thank you for the feedback about our customer lounge! Our customer's have come to really enjoy having the puzzle to tinker around with while they wait for their vehicle. We're glad to hear that you had a moment to relax before moving on with the rest of your day's activities!” - Van Horn Customer Service

January 23, 2016

oil change and tire rotation Great service, did not have to wait long to get the car in and to get the service. Thanks for the water while I was waiting! More

by dave64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kao Vang
Jan 25, 2016 -

Van Horn Hyundai Sheboygan responded

dave64 - Thank you for choosing our service center for your vehicle maintenance needs. Complimentary beverages are always available for our customers while they wait so feel free to help yourself anytime you are here for an appointment. We look forward to seeing you again at your next visit! - Van Horn Customer Service

January 22, 2016

brought my CX-5 in for routine maintanence work I was very pleased with how quickly my car was ready and everything was done. They checked a dashboard warning light I had mentioned and told me to b More

by andy4676
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Thielen, Kao Vang
Jan 25, 2016 -

Van Horn Hyundai Sheboygan responded

andy4676 - Thank you for taking the time to leave us feedback on your recent appointment with our service center. We're excited to hear that your experience went smoothly and that you were in and out quickly! Please do keep us posted and stop back in if that dashboard warning light comes back on. - Van Horn Customer Service

January 21, 2016

Quick Service We recently needed service on my brakes. They provided much needed information for decision-making. Was very happy with the quick service on short n More

by Jules6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Siegert, Kao Vang
Jan 22, 2016 -

Van Horn Hyundai Sheboygan responded

Jules6 - Thank you for choosing our dealership for your recent service appointment! We're pleased to hear that the team was able to aid in your decision making process and get your vehicle into the shop on short notice. - Van Horn Customer Service

January 21, 2016

Oil Change The experience was great. I used my coupon, the service was friendly and the wait time was short. Customers have great options in the lounge. More

by Karen4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Siegert
Jan 21, 2016 -

Van Horn Hyundai Sheboygan responded

Karen4- Thank you for choosing our dealership for your recent vehicle maintenance needs! We're pleased to hear that your appointment went smoothly and that you were able to relax in our customer lounge while you waited. We look forward to seeing you at your next visit! - Van Horn Customer Service

January 21, 2016

Great customer service We brought our new Mazda 5 in for our second scheduled service appointment. We were very satisfied with our oil change and tires rotation. We are al More

by jeff3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Siegert, Justin Thielen, Chris Mueller
Jan 22, 2016 -

Van Horn Hyundai Sheboygan responded

jeff3 - Thank you for the review about your experience with our service department! You can always count on our service center to do a complimentary multi-point inspection at each oil change appointment. Our team wants to make sure you know the health of your vehicle to prevent any future surprises for you. We look forward to seeing you at your next visit! - Van Horn Customer Service

January 20, 2016

great and fast I had my car serviced at van horn. Not only were the service department professional abd courtious. They fix my are in a timely manner. Brian and his More

by davidlully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Kohls, Brian Siegert, Don Olson
Jan 20, 2016 -

Van Horn Hyundai Sheboygan responded

davidlully- Thank you for choosing our dealership for your recent service appointment! We're happy to hear that you enjoyed working with Brian and his team. Brian has been with the Van Horn family for quite some time and has a vast amount of knowledge when it comes to vehicle repairs and maintenance. We look forward to hopefully seeing you for your next oil change! - Van Horn Customer Service

January 15, 2016

Excellent customer service Friendliest people I have ever dealt with at a dealership~ explained the vehicle along with financing and warranties and were very professional and I More

by missy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rauhut, Greg Fencl
Jan 20, 2016 -

Van Horn Hyundai Sheboygan responded

Missy- Thank you for the fabulous review! We're pleased that working with Jim made for a memorable experience for you. Jim has been with Van Horn for quite some time and his customer's get to enjoy a head full of knowledge that he has learned over the years! He's also one of the friendliest people you'll ever meet which seems to have translated into your purchase! Please feel free to give Jim a call if you have any questions about your new vehicle. - Van Horn Customer Service

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