Van Horn Hyundai Sheboygan

Purchased a used vehicle I explained my situation and car requirements to J.T. (sales person). J.T. provided me several options. After taking several test drives, I found th I explained my situation and car requirements to J.T. (sales person). J.T. provided me several options. After taking several test drives, I found the exact car I was looking for. I was very happy that JT listened to my needs and provided the car I was looking for. Thanks! More

Excellent Service Was in for oil change & warranty work. Everyone went out of their way to help us. Use of a courtesy vehicle was much appreciated. They took time t Was in for oil change & warranty work. Everyone went out of their way to help us. Use of a courtesy vehicle was much appreciated. They took time to explain other issues they found while checking our vehicle and made recommendations for repairs/replacements. Parts dept was also very helpful in ordering floor mats and getting them to us in Manitowoc. Definitely more than satisfied with them! More

New car purchase Liked how the sales teamed partner with each other to give me the best sales experience possible. Very honest and hard working sales staff. Loved the Liked how the sales teamed partner with each other to give me the best sales experience possible. Very honest and hard working sales staff. Loved the on boarding process after I purchased my vehicle. More

Brake job Service was good and friendly personnal.Good understanding of what my car needed and cost. Very fast and effieciant. Thanks for keeping me updated thr Service was good and friendly personnal.Good understanding of what my car needed and cost. Very fast and effieciant. Thanks for keeping me updated throughout the day. More

It's always a pleasure having my van serviced here. The service department,service personnel are all thorough on their explanation of the services performed and the vehicle inspection.They give you time The service department,service personnel are all thorough on their explanation of the services performed and the vehicle inspection.They give you time to decide, if they found something needs to be fixed, during their vehicle inspection. More

Thoroughly pleased Our salesman, Mike Sharp was very knowledgeable about the cars and very patient in showing them. The car we settled on was prepped and cleaned very w Our salesman, Mike Sharp was very knowledgeable about the cars and very patient in showing them. The car we settled on was prepped and cleaned very well. Overall, very happy with the deal. More

Service Dept I had to have some major work done on my car. When I called, I spoke to Brian and he was very helpful. He explained everything that was wrong with m I had to have some major work done on my car. When I called, I spoke to Brian and he was very helpful. He explained everything that was wrong with my car and said he would call and let me know when the car was done. Once the car was done, he called and again mentioned all the work that had been done along with letting me know they even did some recall work. Even though the car still needs a little more work, Brian did make a list of additional minor work.vehicle maintenance that still needs to be done but he wanted me to have my car back for the holidays. Overall the cost was worthy of a heart attack...LOL but the service was fantastic and I will be bringing my vehicle back again! More

LOOONG wait Brian was very pleasant and humorous, but we have one suggestion: When you know that the wait time is going to be MUCH longer than originally thought, Brian was very pleasant and humorous, but we have one suggestion: When you know that the wait time is going to be MUCH longer than originally thought, please take the time to alert the customer. We were told the wait time would be about 2 hours and it ended up being about 3-1/2. More

Relaxing and enjoyable transaction We were treated well as soon as we entered the door. Wait time was minimal. Our salesman, Fred, was very knowledgeable and answered all my questions We were treated well as soon as we entered the door. Wait time was minimal. Our salesman, Fred, was very knowledgeable and answered all my questions without making us feel rushed. We are on a tight budget and thought a used vehicle was the right choice for us. Getting a 3year/36000 mile warranty really put our minds at ease. More

Excellent customer service by the service manager I had hit a deer and my car was in the body shop for repairs. The day I picked my car up was a very hectic day for me. Half way back to my job, the ch I had hit a deer and my car was in the body shop for repairs. The day I picked my car up was a very hectic day for me. Half way back to my job, the check engine light came on. In less than an hour Jay Kohls had my car picked up. He went above my expectation to remedy the issues with my car, that by the way were not the fault of Van Horn's. I had my car back the next day good as new. This is why I will continue to purchase all of my cars from Van Horn Hyundai. I always feel I'm treated like family. More