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Van Horn Nissan of Stevens Point

Stevens Point, WI

4.8
370 Reviews

301 Green Ave N

Stevens Point, WI

54481

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Showing 370 reviews

June 23, 2022

Excellent service and communication of vehicle status. Was kept up to date on resolution of service required More

by dnordgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 23, 2022 -

Van Horn Nissan of Stevens Point responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Van Horn Nissan of Stevens Point team. Drive safely, and we hope to see you back!

June 23, 2022

Great with communication. In person or through texting/messaging they answer your questions or keep you updated on the service of your vehicle. More

by jennifersusnowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 24, 2022 -

Van Horn Nissan of Stevens Point responded

Jennifer, thank you for your praise! We're delighted our team has delivered thorough, attentive communication, both in-person and through text, to keep you informed about your vehicle's service work. We look forward to seeing you again at Van Horn Nissan of Stevens Point!

June 22, 2022

Dealership was efficient, clean and the employees were friendly. This was our first service trip to this location and would recommend them based on our experience. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 22, 2022 -

Van Horn Nissan of Stevens Point responded

Thanks so much for this great review, Paul! We're delighted that you enjoyed working with our team here at Van Horn Nissan of Stevens Point. We will pass your kind words along and we hope to see you again!

June 22, 2022

Brian did great job of explaining what was going to be done today and also gave options of other services that could be done.in the future. More

by Ksimm100.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 22, 2022 -

Van Horn Nissan of Stevens Point responded

Thank you for the great review! We are so glad to hear that Brian delivered a successful service experience. Drive safely, and we hope to see you back again at Van Horn Nissan of Stevens Point!

June 21, 2022

Service was good, need air conditioning in waiting area. Free water was a very nice thing More

by Pelishh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 21, 2022 -

Van Horn Nissan of Stevens Point responded

Thank you for the review. We are always looking for ways to improve the customer experience, and we will be sure to keep this feedback in mind moving forward. If there is anything more we can do to assist you or anything else you would like to share, please don't hesitate to reach out. Best, Patrick Dixon - Service Manager - 715-254-0200

June 20, 2022

Fast, good communication,very pleased with service would recommend to anyone for service to vehicle More

by Amy54455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 20, 2022 -

Van Horn Nissan of Stevens Point responded

We appreciate your continued support, Amy! Thanks so much for supporting Van Horn Nissan of Stevens Point and we'll see you next time!

June 20, 2022

I had a great experience with Van Horn and the staff there. I worked with Mitch to purchase a car and everyone I spoke with was courteous, kind and professional. I got a great deal on a great vehicle! I More

by Heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Jun 21, 2022 -

Van Horn Nissan of Stevens Point responded

Heather, thank you for the great review! Hearing that you found the right vehicle working with Mitch and the Van Horn Nissan of Stevens Point team made our day. Drive safely, and we hope to see you back again down the road!

June 18, 2022

Awesome! Thank you so much. My experience at Van Horn with this purchase was exceptional in every way! 💯✅ More

by timothyknight011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Braun, the GM, Isadore Hackel
Jun 20, 2022 -

Van Horn Nissan of Stevens Point responded

Timothy, thank you for the great review! We are so glad to hear that you found the right vehicle working with the Van Horn Nissan of Stevens Point team. Drive safely, and we hope to see you back!

Jun 21, 2022 -

timothyknight011 responded

Joseph Glenetske is the GM Carrie, Isadore and I worked with. I have to say they unquestionably delivered the BEST customer service and experience I have ever had at an automotive dealership!...and beyond!

June 16, 2022

Incompetence or no attention to detail, I'll leave the person's name out. I was scheduled to take a test drive on the weekend. Figured I'd get my financing in order and had a check written for the amount. More

by Gregg Twesme
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Conners
Jun 16, 2022 -

Van Horn Nissan of Stevens Point responded

Gregg, I want to thank you for taking my call this morning and talking with me regarding your recent experience. I want to take this opportunity again to apologize for the miscommunication. We consistently strive to be better than the rest, and one of the biggest ways we get to achieve this is by learning from our mistakes. As we discussed, please reach out to Joseph directly at the store at 715/254/0200 if the vehicle you are checking out is not the right one for you. We would love to make a final attempt to win your business! Thank you again for your time!

June 16, 2022

Very good good sale man great people to work with treat you very good good deal More

by Yvaeng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very good
Jun 16, 2022 -

Van Horn Nissan of Stevens Point responded

We're glad you had an incredible buying experience with the Van Horn Nissan of Stevens Point team, Yvaeng! Thank you for your business and amazing review! Enjoy.

Jun 20, 2022 -

Yvaeng responded

Your sale man is very good

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