
Van Nuys Alfa Romeo Maserati
Van Nuys, CA
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Been shopping online and in person for the past week and happen to run into this dealer name after a famous basketball player. You already thinking, everything is about to be too pricey and all they want is happen to run into this dealer name after a famous basketball player. You already thinking, everything is about to be too pricey and all they want is your money. Mann, I was able to get in contact with Jonathan Olvera and he took care of me. He was able to negotiate and fight for what I was willing to offer. If you happen to go here I'm pretty sure all the workers are cool but I would refer you to Jonathan Olvera and he will honestly take care of what car your looking for and literally he will keep it with you. Them taking care of me and willing to work with me was an automatic plus. You go into these blind but take my word for it and ask for Jonathan. At the end of the day I was able to take home a nice beautiful car and the wife and kids are in love with it. More
I refinanced my car, I came into the dealership to cancel my GAP insurance on the original loan, because no one was returning my calls. I had to make an in person visit, and delt with Alondra Nava, we fille my GAP insurance on the original loan, because no one was returning my calls. I had to make an in person visit, and delt with Alondra Nava, we filled out paperwork, changed my address to my new address, signed the GAP cancellation paperwork ect. After a few emails getting everything that Miss Nava asked and payoff letter from lender, mid Feburary, she received everything, per her emails. I have called several times, left voice mails and emails attempting to adress why I haven't received my refund for canceling my GAP. She has not returned my calls nor my email. My next step is with the CA BBB and the attorney general. I called today and spoke to someone in the business office and was given the name of Clauida H., and was sent to her voice mail. I left a message and am currently awaiting a return call. If this is how they run their business and after several months of ghosting someone, I would have gone elsewhere. Beware. More
Dealer charged me hundreds more than the payoff for a lease buyout but said they would send me a check for the difference. They haven’t sent the check despite my attempts to follow up. lease buyout but said they would send me a check for the difference. They haven’t sent the check despite my attempts to follow up. More
Yohanna my service rep is always great, terrific follow through. The rest of the staff has always been very friendly too. Is that 15 works yet? Strange require.ent for this survey through. The rest of the staff has always been very friendly too. Is that 15 works yet? Strange require.ent for this survey More
Luis was upfront and honest the entire process. The car was purchased all online without going into the dealer and it was a very easy transaction The car was purchased all online without going into the dealer and it was a very easy transaction More
I tried to buy a car from my home town of Las Vegas and they didn't even try to earn my business but Russell Westbrook Alfa Romeo team did and that's why I bought from them! they didn't even try to earn my business but Russell Westbrook Alfa Romeo team did and that's why I bought from them! More