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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,530 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

March 17, 2022

Great service department! Yohana Carpenter was my advisor and she treated me with patience and respect. I would definitely return to have my car serviced there. More

by RK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohana Carpenter
March 17, 2022

My best to Yohanna, my service advisor, as she treated me like royalty from the minute we exchanged greetings to my rolling out in my “feeling like new” car. My thanks to the entire service team for a job w More

by rwatson52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohanna
March 17, 2022

Quick and easy. Everything was done by phone and online. Didn't even need to visit the dealership. More

by sobels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Medina
Mar 18, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 stars! I am glad to hear that you had a pleasant experience at our dealership. Please let us know if you have any questions!

March 17, 2022

The visit to the dealership went nice. Josh help me into a new vehicle. Overall good experience. More

by MARTIN.HUDNALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joscha Maass
Mar 18, 2022 -

Van Nuys Alfa Romeo Maserati responded

Hello! This is Swan Kim from Russell Westbrook Maserati, Alfa Romeo & Fiat. I am the customer service relations manager here. I would like to reach out to you and hear about your experience. Please give me a call directly at (818) 914-2000.

March 16, 2022

No courtesy, no follow up, waiting too long…. .no customer service…well well well well More

by Sammy_neg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Olvera
Mar 18, 2022 -

Van Nuys Alfa Romeo Maserati responded

Hello! This is Swan Kim from Russell Westbrook Maserati, Alfa Romeo & Fiat. I am the customer service relations manager here. I would like to reach out to you and hear about your experience. Please give me a call directly at (818) 914-2000.

March 16, 2022

The sales rep was very helpful and helped us get the bar that we wanted More

by msoliman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez, Cesar Aguilar
March 16, 2022

Very friendly, large selection of cars! I’m very happy with my experience and wish I could buy more than 1 car from them. More

by Iamagrownman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Aguilar
March 16, 2022

Overall dealership is good, but more work needed on customer service. Seals-men Josh is professional. More

by GURGENGALSTYAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joscha Maass
March 16, 2022

Yohana was amazing! Great service, thanks for the free waters. See you next service. Cheers More

by Micslowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohana
March 15, 2022

Joscha was great, and got us out the lot pretty swiftly with a clean car. More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Oliveros, Joscha Maass
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