
Van Nuys Alfa Romeo Maserati
Van Nuys, CA
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Appointment for the first service on my Alfa Stelvio. Service Advisor Elizabeth Avila was prompt, pleasant, and professional. When the service was complete she texted me, and when arrived to complete the Service Advisor Elizabeth Avila was prompt, pleasant, and professional. When the service was complete she texted me, and when arrived to complete the transaction she was friendly and made sure I was thoroughly satisfied! She is a delight and an asset to the Service Department. More
The service department offer a Great service, staff is friendly and helpful, waiting area clean and spaced out for safety. Check in and out is quick. friendly and helpful, waiting area clean and spaced out for safety. Check in and out is quick. More
Danny is an awesome service rep! He listens carefully and is willing to do whatever it takes to see that his customers are happy! I bought my car at O’Gara Westlake and they stopped selling Alfa Romeo’s and is willing to do whatever it takes to see that his customers are happy! I bought my car at O’Gara Westlake and they stopped selling Alfa Romeo’s and never bothered to inform me. I took my car there for service and they tried to tell me my extended warranty did not cover the repair! The finance lady who prepared my original paperwork finally was the one to tell me!! I was frustrated and angry! Danny treated me so well I was thankful O’Gara stopped selling Alfa’s. More
I would recommend this dealership to my friend for the beautiful vehicles and customer services that they provide the best courtesy that I have experienced at a dealership this is my 5 th purchased vehic beautiful vehicles and customer services that they provide the best courtesy that I have experienced at a dealership this is my 5 th purchased vehicle excellence all the way they ROCKS More
My service advisor was Frank and he did a phenomenal job keeping me well informed on what was going on with my vehicle throughout its time at the dealership. Very informative friendly and helpful! Would rec keeping me well informed on what was going on with my vehicle throughout its time at the dealership. Very informative friendly and helpful! Would recommend no question about it! More