Van Nuys Alfa Romeo Maserati

Took multiple trips (2 hours each way). Parts that were supposed to be in, were not. Zero communication. A clear manufacturing defect was found and the dealer would not honor the warranty. Said they have n supposed to be in, were not. Zero communication. A clear manufacturing defect was found and the dealer would not honor the warranty. Said they have never seen this problem before, although there are literally forums with hundreds of people having the same issue. Beside the terrible service, the extreme price gouging on vehicles on the lot is an absolute shame. 30-50k markups. This customer "lounge" is a joke. This place is as ghetto as the area it is located in. Not representative of the Maserati/Alfa Romeo brand what so ever. Looks, feels, and operates like a sleezy used car lot. More

Yohana is super professional. Quick, and knows that people's time is money. Great worker! people's time is money. Great worker! More

Frank is an awesome service rep. And your mechanic gave honest advice, and I appreciate it very much. Thank you! honest advice, and I appreciate it very much. Thank you! More

Make sure your techs do as they're told because they didn't do or the rep didn't tell them didn't do or the rep didn't tell them More

Frank in service was very professional and had my car done in no time. Elizabeth in the service department was courteous and extremely helpful done in no time. Elizabeth in the service department was courteous and extremely helpful More

Getting an appointment was fast and easy for the service . Thank you so very much, Mehran . Thank you so very much, Mehran More

Jacky is amazing in your service department. She is a pleasure to deal with and keeps you informed every step of the way. pleasure to deal with and keeps you informed every step of the way. More

Very efficient, honest and nice people to work with. Highly recommend using them for service. Highly recommend using them for service. More

Very good place to buy a car. Very friendly and good service. Thanks for my beautiful car service. Thanks for my beautiful car More

Friendly staff. Very knowledgeable. I am always very happy with the work. My car is always delivered on a timely manner after service. happy with the work. My car is always delivered on a timely manner after service. More