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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,530 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

October 05, 2023

Thank you for being so kind to me I bought it in very good condition. More

by sjung999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocoo Morteleeno
Oct 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

It was our pleasure to welcome you to Van Nuys Alfa Romeo Maserati with friendliness! Thank you for working with us!

October 05, 2023

Roco and Leo were great. They both combined professionalism with a warm personal touch. Thanks! More

by SAXTON.ADRIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo, Rocoo Morteleeno
Oct 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your 5-star review of Van Nuys Alfa Romeo Maserati! We will pass along your appreciation to Roco and Leo. Safe travels!

October 03, 2023

I had a great experience. Carla was very professional and helpful. She answered all my questions More

by silinaouzounian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Oct 03, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for leaving Van Nuys Alfa Romeo Maserati five-star review! We are glad you had a great experience with Carlo. See you next time!

October 03, 2023

Daniel is professional, courteous, and friendly. He was able to get me in earlier than expected and out in time to make my students football game. More

by everett.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Oct 04, 2023 -

Van Nuys Alfa Romeo Maserati responded

Everett, we're delighted to know Daniel was able to assist you efficiently at Van Nuys Alfa Romeo Maserati. We hope your student's football game went well!

October 02, 2023

I bought a 2019 Maserati and drove it home. Two days later the check engine light went on, and found out that it was not did not have a warranty on it so I had to buy extended warranty, and cou More

by victory77713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DANIEL CERNA, Jose Huante, Jose Murillo
Oct 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

I'm sorry to read about your experience and the issues you are having with your vehicle. We never want our customers to feel taken advantage of, so it's concerning to read we've missed the mark here. I'd like an opportunity to discuss this further and see how we can make things right for you. Please reach out at your earliest convenience so that we may address these concerns directly - Thank you, Jonathan Schwartz - General Manager - (818) 731-4893

October 02, 2023

Yohanna Carpenter was our service representative. She was exceptional at helping me and my FIAT issue. Thanks to her I have recommended this dealership to my friends. More

by SHIUGAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Oct 02, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Yohanna was able to assist with your FIAT issue and left such a positive impression! Thanks for recommending Van Nuys Alfa Romeo Maserati. We appreciate it.

October 02, 2023

Daniel was very professional and attentive. I appreciate the timeliness of the service and the level of communication. More

by snlacombe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Oct 03, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're thrilled to know Daniel's professionalism and attentiveness stood out during your visit to Van Nuys Alfa Romeo Maserati! Thank you for sharing this appreciation for our timely service and communication!

October 02, 2023

Carla was very helpful, following up with me every day and was on the top of everything, great customer service and very thankful! More

by annarostomyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Oct 03, 2023 -

Van Nuys Alfa Romeo Maserati responded

Anna, it's great to know that Carla provided you with such attentive service at Van Nuys Alfa Romeo Maserati. We appreciate your kind words and thank you for choosing us!

October 02, 2023

Visited this dealership Service department twice so far and very happy with the service advisor especially on my last visit More

by giuliolongo62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Oct 03, 2023 -

Van Nuys Alfa Romeo Maserati responded

Giulio, we're delighted to know you've had positive experiences with our service department at Van Nuys Alfa Romeo Maserati. We appreciate your feedback and look forward to assisting you again in the future!

October 01, 2023

The service went smoothly, and the rep was courteous, helpful and sincere. Carla was a complete pleasure to deal with. The service took as long as promised. More

by Muly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Oct 02, 2023 -

Van Nuys Alfa Romeo Maserati responded

Muly, we're glad to know your experience with Carla at Van Nuys Alfa Romeo Maserati was seamless! We look forward to your next visit. Safe travels!

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