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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.7
2,530 Reviews
Call Dealership (818) 926-4502
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5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

September 18, 2023

I was very pleased with the service writer, Carla, very good service from her Thank you. More

by gregkeshishian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Petros Zhamkochyan
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Sep 19, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for applauding Carla's great service! We are so glad you can count on the team at Van Nuys Alfa Romeo Maserati--see you next time!

September 18, 2023

The service service is great! Yohanna always helps me, and she is super friendly, keeps me updated about the car and gets me in and out of there quickly. More

by DWTSLIST
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
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Sep 19, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that you've had a great experience with our service team at Van Nuys Alfa Romeo Maserati. We'll pass on your kind words to Yohanna and the rest of the crew! Thanks for sharing this review, we appreciate it!

September 18, 2023

Great service, good customer service end friendly staf whit nice smile end nice welcome to customers my service advisor, Johana was soo nice More

by beltranarnulfo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Sep 19, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you had a great experience with our team at Van Nuys Alfa Romeo Maserati, especially Johana! We strive for excellent customer service and we appreciate your feedback. Safe travels in your vehicle!

September 17, 2023

Elizabeth has been the greatest service person I’ve ever worked with. I’m disappointed with FCA / Fiat in amount of time it takes for recalls to be handled (typically waiting months for parts) More

by Danwapc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
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Sep 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that Elizabeth provided you with great service at Van Nuys Alfa Romeo Maserati. We understand your frustration about the recall process and we appreciate your patience. If there is anything else you would like to share or that we can further assist you with, please don't hesitate to reach out. Thank you, Mike Asatryan - Director of Fixed Operations - (818) 423-6255

September 16, 2023

Quick, easy and professional service. High quality products used and very happy with the results. More

by Yuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Report | Print
Sep 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

We appreciate your support, Yuri! Thank you for choosing Van Nuys Alfa Romeo Maserati.

September 16, 2023

The entire service center staff was very friendly and helpful. Yohana took care of all my issues very quick and was very helpful. More

by John Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, Yass Rhib
Report | Print
Sep 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

John, we're delighted to know that Yohana and our service center staff at Van Nuys Alfa Romeo Maserati were able to assist you efficiently. Thanks for the positive feedback!

September 16, 2023

I will be coming back to purchase from them again! That’s my review ! Thanks More

by erika31684
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez , Jose Huante, David Hurtado
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Sep 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

Your feedback makes our day, Erika. Thank you for trusting Van Nuys Alfa Romeo Maserati with your loyal business. See you next time!

September 15, 2023

it was a great experience. this is my place of choice to come for the immediate service and appreciate everyones professionalism More

by kimberlygoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
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Sep 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

Kimberly, we're delighted to know that you had a great experience at Van Nuys Alfa Romeo Maserati. Our team is always here to provide top-notch service and professionalism. Thanks for choosing us!

September 15, 2023

Quick easy and friendly. Yohana was very helpful and accommodating. Great service. See you next time. More

by ryantology
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Sep 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that you found our service at Van Nuys Alfa Romeo Maserati quick, easy, and friendly. We'll be sure to pass your kind words along to Yohana! See you next time!

September 15, 2023

Excellent service. Very pleased with experience. We were so happy, we bought two beautiful Alfas! Nice job, Kevin three! More

by mmassamd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Nagayama
Report | Print
Sep 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you had such a positive experience at Van Nuys Alfa Romeo Maserati! It's great that Kevin was able to assist in finding two beautiful Alfas for you. Enjoy your new rides and thank you for the review!

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