Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.7
2,530 Reviews
Call Dealership (818) 926-4502
View Awards

5711 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

Showing 2,530 reviews

September 14, 2023

Is a good dealership they have a professional personality, they give you a good price More

by Josesito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocoo Morteleeno
Report | Print
Sep 14, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for sharing this feedback with the Van Nuys Alfa Romeo Maserati team. We appreciate your support.

September 13, 2023

It was super simple to schedule my appointment online. When I came in everything went so quick and smoothly! No sketchy business at all which is so refreshing! More

by mwvarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Luaca
Report | Print
Sep 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know you found the scheduling process easy and your visit smooth! Thanks for choosing Van Nuys Alfa Romeo Maserati. We appreciate your feedback!

September 13, 2023

Carla was helpful as always, great service. Made my experience fast and easy. No complaints. More

by karlasorto19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Report | Print
Sep 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are glad to hear that Carla has taken excellent care of you. Thank you for choosing Van Nuys Alfa Romeo Maserati!

September 13, 2023

Kevin and Paul were great! It still took 3 hours but it is what it is. More

by angelawilliamsmls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin in Sales, Paul in finance
Report | Print
Sep 14, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your patience and understanding during the process, Angela. We're glad to know Kevin and Paul were a huge help and feel fortunate that you chose Van Nuys Alfa Romeo Maserati above the rest. Happy driving!

September 12, 2023

Everyone's attention was perfect and with a high level of professionalism. We are very grateful for the service they gave us. More

by jairovaque
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevim Hurtado
Report | Print
Sep 12, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Van Nuys Alfa Romeo Maserati!

September 11, 2023

Just wanted to push sell the car no salesmanship no customer service my experience has gone very wrong More

by zahid786usa11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Nagayama, Amine Drissi
Report | Print
Sep 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

I'm sorry to read about your recent experience. We strive for excellent customer service and it seems we fell short during your visit. I'd appreciate the opportunity to learn more about what happened so that we can improve our services moving forward. Please feel free to reach out at any time. Thank you - Raed Malaeb - General Manager - (818) 787-0800

September 11, 2023

Very easy process, employees were very nice and the service department was fast and efficient More

by AVESTAS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Report | Print
Sep 11, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're ecstatic that our team could make your experience a smooth success! Thank you for working with us at Van Nuys Alfa Romeo Maserati!

September 11, 2023

Elizabeth was fantastic and assisted me with my flat tire. She was professional, kind, and thorough. More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Report | Print
Sep 12, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are happy to hear that Elizabeth did a great job assisting you with your flat tire! Thanks for stopping in at Van Nuys Alfa Romeo Maserati. We appreciate the five-star rating!

September 11, 2023

I have now owned 5 Fiats. I take all to Alfa Romeo in Van Nuys. They provide exceptional service. A special thank you to Carla Doudoumian. More

by GABBIEPECTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Doudoumian
Report | Print
Sep 12, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that you've had such a positive experience with us at Van Nuys Alfa Romeo Maserati, especially with Carla. Thanks for your continued trust in our service!

September 11, 2023

Yohana was excellent! Polite, informed and efficient. Service was faster than anticipated and lounge was comfortable. Thanks to the team! More

by spiritman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Sep 12, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Yohana and our team at Van Nuys Alfa Romeo Maserati provided you with excellent service! It's great to learn your visit was comfortable and efficient. Thanks for the positive feedback!

1
...
21
22
23
...
253