Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
Vehicles
4.7
2,520 Reviews
Call Dealership (818) 926-4502
View Awards

5711 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

Showing 2,520 reviews

December 22, 2023

Easy and uncomplicated They schedule at my convenience, they take me on time, they finish almost exactly as the estimated. More

by LJN0
Recommend Dealer
Yes
Employees Worked With
Very good customer service. Yohanna is the best
Report | Print
Dec 22, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know your experience at Van Nuys Alfa Romeo Maserati was smooth and convenient! We always aim for efficiency in our service. Thanks for the positive feedback, we appreciate it!

Helpful
December 21, 2023

I felt appreciative & love It was a professional, appreciative & excellent customer service!!! The professionalism will make you want to patronize the business More

by VALJDAVIS59
Recommend Dealer
Yes
Employees Worked With
Service department & two ladies in the office
Report | Print
Dec 21, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know you felt appreciated and loved the professional service at Van Nuys Alfa Romeo Maserati. Your kind words mean a lot, thank you for choosing us!

Helpful
December 21, 2023

The only thing they need to improve on is the loaners. Having to come back again to drop the car and take Uber is just taking time away. More

by ALI7551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Report | Print
Jan 02, 2024 -

Van Nuys Alfa Romeo Maserati responded

We appreciate your feedback and understand the inconvenience. We're always looking for ways to improve at Van Nuys Alfa Romeo Maserati, so we'll definitely take this into consideration. Thanks for sharing!

Helpful
December 21, 2023

Elizabeth was very attentive. She communicated everything with me. She asked me if it was OK to do certain things before techs did it. She explained everything in detail. She also More

by Emmanuel Hooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth , Juan Mendoza, Petros Zhamkochyan
Report | Print
Dec 22, 2023 -

Van Nuys Alfa Romeo Maserati responded

Emmanuel, it's great to know that Elizabeth provided such attentive service at Van Nuys Alfa Romeo Maserati. We always aim for clear communication and customer satisfaction. Thanks for the positive feedback!

Helpful
December 19, 2023

The dealer is so kind and professional. He informed me detail of lease and warranty. More

by JOOYOUNG295
Recommend Dealer
Yes
Employees Worked With
Paul michael
Report | Print
Dec 19, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are glad to hear that our team provided top-notch support and information about your lease and warranty. Thank you for choosing Van Nuys Alfa Romeo Maserati!

Helpful
December 19, 2023

The best experience I've ever had the best experience I have ever had, excellent service, perfect customer service, comfort during the wait More

by jairovaque
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Report | Print
Dec 19, 2023 -

Van Nuys Alfa Romeo Maserati responded

Jairo, we're delighted to know you had such a positive experience at Van Nuys Alfa Romeo Maserati. Thanks for highlighting our service and customer care! We appreciate your business and hope you come to visit us again in the future!

Helpful
December 19, 2023

The guys are wonderful and patient. Helped me get a deal I was comfortable with More

by drewtacchino
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal , Petros Zhamkochyan
Report | Print
Dec 19, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for leaving Van Nuys Alfa Romeo Maserati a five-star review! We are thrilled that our team helped find you the perfect new ride and that you are happy with the deal. Enjoy and safe travels!

Helpful
December 19, 2023

There very welcoming quick service took care of all my request. Staff was very helpful More

by efrain0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Report | Print
Dec 19, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks a ton for your terrific feedback! The team at Van Nuys Alfa Romeo Maserati wishes you safe miles ahead and hopes to see you at your next service!

Helpful
December 18, 2023

I had the pleasure of being assisted by a service person who was not only knowledgeable but also engaging and friendly. They made sure my car was completed in a timely manner, and the whole experience was n More

by T. Poindexter
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohana
Report | Print
Dec 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you had a pleasant experience with our service team at Van Nuys Alfa Romeo Maserati. We aim for efficient and friendly service every time! Thanks for the review.

Helpful
December 18, 2023

The service was quick. I showed up a little bit early, they took my car And serviced it. I couldn’t stay for the car wash. Maybe next time More

by 1cardonamarcelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mendoza, Petros Zhamkochyan
Report | Print
Dec 19, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know you found our service quick and efficient at Van Nuys Alfa Romeo Maserati. We'll be looking forward to giving your car a wash next time! Safe travels until then.

Helpful
1
...
3
4
5
...
252