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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.7
2,530 Reviews
Call Dealership (818) 926-4502
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5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

July 15, 2023

Excellent friendly service and great communication! Elizabeth was just terrific. All of the staff were friendly and professional. More

by ScottBinLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
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Jul 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

Hi Scott! Thank you for the kind words about our excellent and friendly service at Van Nuys Alfa Romeo Maserati. We're so glad to hear that Elizabeth and the rest of our staff provided you with a great experience. We appreciate your support and hope to see you again.

July 14, 2023

The service writer understood my time constraint and got my car in for service quickly so I could make it to work on time. More

by xplush86x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Jul 17, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the great five-star review! We're glad that our service writer was able to accommodate your time constraint and get your car serviced promptly. Your satisfaction is important to us, and we appreciate your business. Have a wonderful day!

July 13, 2023

Daniel was very helpful in all aspects. Great service. Communication was clear and everything ran smoothly. More

by rparkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Report | Print
Jul 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

So happy to hear you had a great experience with Daniel and found our team helpful! Thanks for choosing Van Nuys Alfa Romeo Maserati. We appreciate your support!

July 13, 2023

Very good customer service experience from the first person I deal to the last one on my purchased More

by Alfa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nestor, Jose Murillo
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Jul 14, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for choosing Van Nuys Alfa Romeo Maserati! We appreciate your support and hope you enjoy the new ride!

Jul 14, 2023 -

Alfa responded

Thank you im do happy with this car is awesome i just need to figured the gps app

July 13, 2023

Amazing service! My rep Carla was knowledgeable, efficient and on top of her game. The manager Mr Joe was so professional and ran the service Dept like a well oiled m More

by adarouvar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla. Joe manager. , Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Report | Print
Jul 14, 2023 -

Van Nuys Alfa Romeo Maserati responded

It is gratifying to hear that you had such a positive experience with Carla and Joe. Thank you for choosing Van Nuys Alfa Romeo Maserati and for taking the time to leave a positive review. Drive safely!

Jul 17, 2023 -

adarouvar responded

Thank you! :)

July 13, 2023

Daniel is an amazing asset to your company. He is informative efficient and a pleasure to work with. More

by GENEJACKSON123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Report | Print
Jul 14, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for sharing this praise for Daniel! We're grateful to have such a wonderful team at Van Nuys Alfa Romeo Maserati. Safe travels, and we'll see you next time, Gene!

July 12, 2023

Excellent service; the appointment started on time; vehicle was ready for pickup same day. Thanks! More

by andrewharlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Report | Print
Jul 12, 2023 -

Van Nuys Alfa Romeo Maserati responded

Andrew, thank you for the review! We appreciate your business and hope to see you again at Van Nuys Alfa Romeo Maserati!

July 12, 2023

Great customer service. Everything was done in timely manner. We had a great experience from the time we dropped off the vehicle to the the time we picked it up. Carla was g More

by Har8Har8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla, Yohanna Carpenter, DANIEL CERNA
Report | Print
Jul 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the positive review! We're glad to hear that you had a great experience at Van Nuys Alfa Romeo Maserati and that Carla provided excellent customer service. We appreciate your business and hope to see you again in the future!

July 12, 2023

Danny is amazing, took care of a flat tire with warranty without any issues at all. Car also came back super clean. More

by aernenputsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Report | Print
Jul 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to hear that Danny provided you with amazing service and took care of your flat tire! Thank you for choosing Van Nuys Alfa Romeo Maserati. We appreciate your kind words and hope to see you again in the future!

July 11, 2023

Karim has been my main point of contact and he has made my experience top notch. He treats each customer with respect and tries to expedite any contacts necessary within the Dealership. More

by billybruce01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores, KARIM DARCUIEL
Report | Print
Jul 12, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the great review! We're glad to hear that Karim provided you with top-notch service and treated you with respect. We appreciate your business and hope to see you again at Van Nuys Alfa Romeo Maserati!

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