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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,530 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

June 27, 2023

Yohana is really helpful and went out of her way to give me a discount since I didnt have a warranty on my car More

by Bita Ghanimifard
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Jun 28, 2023 -

Van Nuys Alfa Romeo Maserati responded

Bita, we're so glad to hear that Yohana provided you with excellent service and went above and beyond to assist you. Thank you for choosing Van Nuys Alfa Romeo Maserati!

June 26, 2023

Came in for a 2 hour(max) job and it ended up been 4 1/2 hours More

by Lurbina346
Service Price Transparency
Recommend Dealer
No
Employees Worked With
DANIEL CERNA
June 26, 2023

Carla and Eddie were amazing and very upfront about all costs and needs for my aging car. They are knowledgeable, prompt, and efficient. I highly recommend them and this location for service. More

by baeby
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carla Doudoumian
Jun 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the kind words! We're glad that Carla and Eddie provided you with excellent service at Van Nuys Alfa Romeo Maserati. We appreciate your recommendation, and we hope to assist you again in the future. Have a rest of your day and safe travels ahead!

June 26, 2023

Elizabeth and Scott were excellent as always. They answered all my questions and concerns. I'm grateful they're the team that assists me with my 500 Abarth. More

by Shay2nak
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Jun 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

Shay, thank you for the great review! We're glad that Elizabeth and Scott could provide excellent service and address all of your questions. Drive safely, and we hope to see you again at Van Nuys Alfa Romeo Maserati!

June 25, 2023

Danny was great v happy with the speedy service and would recommend again. Thank you More

by liz32
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Jun 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review, Liz! We appreciate the kind feedback about Danny and hope to see you again at Van Nuys Alfa Romeo Maserati. Safe travels!

June 24, 2023

Perfect and timely service. They provide excellent service. They know what type of service clients need and try their best to keep client happy. More

by dogandja
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Jun 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're elated to hear that our team has demonstrated our commitment to customer service! Thanks for the stellar review of Van Nuys Alfa Romeo Maserati!

June 24, 2023

Un excelente servicio atención rápida y amable ,lo que genera confianza , gracias por su amable atención More

by yesid silva
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Jun 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

Yesid, gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Van Nuys Alfa Romeo Maserati. Apreciamos las palabras amables y esperamos volver a verle en el futuro!

June 23, 2023

I brought my Fiat 300e for service which I purchased used from another dealer with an extended warranty and Carla worked diligently with the warranty company to have my car serviced but unfortunately the per More

by clarence649
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carla at Service department.
Jun 23, 2023 -

Van Nuys Alfa Romeo Maserati responded

Clarence, we appreciate you taking the time to share your experience with Carla at Van Nuys Alfa Romeo Maserati. We're sorry for any inconvenience you experienced with the warranty situation, but we're glad that Carla was able to assist and make your wait a bit more comfortable. If you ever decide to return for another car, we'll be here ready to assist you. Take care!

June 23, 2023

I bought a used 300e from another dealer and purchased extended warranty for it. I brought in for service here and Carla worked diligently with the warranty company so they can work on my car she even gav More

by clarence649
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carla at Service department
Jun 23, 2023 -

Van Nuys Alfa Romeo Maserati responded

Clarence, thank you so much for taking the time to leave us a review. We're sorry to hear about your experience with the warranty, but we truly appreciate Carla's efforts in trying to assist. We hope that when you're ready for your next vehicle purchase, you'll consider Van Nuys Alfa Romeo Maserati. Have a great day!

June 23, 2023

Called and got the answer I was looking for and got a call back from right away.. More

by Jesusv818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Jun 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for the 5-star review! At Van Nuys Alfa Romeo Maserati, we pride ourselves on providing fast and attentive customer service. We appreciate your business and look forward to working with you again!

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