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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.7
2,530 Reviews
Call Dealership (818) 926-4502
View Awards

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

June 12, 2023

Great,wonderful He was very good He was very knowledgeable and a good salesman Good Good More

by 32bbell
Recommend Dealer
Yes
Employees Worked With
Juan Arteaga, Juan Arteaga
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Jun 13, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for the great review of Van Nuys Alfa Romeo Maserati! We appreciate your kind words about our team.

June 11, 2023

Made the repair quickly, kept me informed of the progress and returned my car clean inside and out More

by Mjmangus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
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Jun 12, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We appreciate your business and hope to see you again at Van Nuys Alfa Romeo Maserati. Safe travels!

June 10, 2023

Worst experience I’ve ever had in my entire life. I will never go back there ever ever ever. More

by Blessedmotorsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Swan Kim, Joseph Derobertis, Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA, Barseg Belyon, Juan Henriquez, Lawrence Ojeda, Jose Murillo, Jeimy Llort
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Jun 20, 2023 -

Van Nuys Alfa Romeo Maserati responded

It's very disappointing to read your review. I would like to understand what happened during your visit to make sure we provide customers with a five-star experience going forward. If you are willing to discuss the details, please reach out at your convenience. Thank you, Swan Kim - Sales Operations Manager - (818) 922-0699

June 09, 2023

Very easy to make an appointment. Service was quick and service consultant was well informed about my vehicle and extremely helpful. More

by diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
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Jun 12, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're proud to have provided you with an efficient, informative, and accessible vehicle service appointment, Diane! We appreciate your business and hope to see you again at Van Nuys Alfa Romeo Maserati!

June 09, 2023

Carla was very helpful. She is very nice. The whole thing was easy. Carla made sure I know about every single thing. More

by LIATUZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
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Jun 12, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're elated that Carla demonstrated our commitment to customer service at Van Nuys Alfa Romeo Maserati! Thanks for the stellar review!

June 08, 2023

Exceptional customer service, easy going purchase process will definitely recommend Alfa Romeo Maserati of van nuys to friends and family. More

by JAYIAN21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Swan Kim, Joseph Derobertis, John Scillitani, Petros Zhamkochyan, Juan Henriquez, David Hurtado, Rocoo Morteleeno, KARIM DARCUIEL
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Jun 08, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We appreciate your business and hope to see you back again at Van Nuys Alfa Romeo Maserati. Safe travels!

June 08, 2023

This place and the staff has always been honest , supportive, & reasonable on every account when it comes to your car More

by Ultimatevegito11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores, DANIEL CERNA
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Jun 08, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the glowing review! We appreciate your support and hope to see you again at Van Nuys Alfa Romeo Maserati!

June 07, 2023

Great service, pricing, and great value for my trade in. Was in and out in about 3 hours. More

by Jesusv818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nestor
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Jun 08, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Van Nuys Alfa Romeo Maserati. Safe travels!

June 07, 2023

Fast and friendly service, Yohana was great! I didn’t have to wait too long for my car. More

by brandon_yarns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Jun 07, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are glad to hear that Yohana and the team provided efficient service! Thanks for choosing Van Nuys Alfa Romeo Maserati, Brandon.

June 07, 2023

Daniel seemed very helpful and concerned about my issues The work on my car has not been done yet so I don’t have an opinion yet on the dealership More

by Lou Bozzolo
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Report | Print
Jun 08, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for taking the time to leave us a review, Lou! We're glad to hear that Daniel provided helpful and attentive assistance during your visit. We look forward to assisting you with your service! -- The Van Nuys Alfa Romeo Maserati Team

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