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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.7
2,530 Reviews
Call Dealership (818) 926-4502
View Awards

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

June 07, 2023

The service department and especially Yoana at Alfa Romeo go above and beyond every time. Fantastic customer service More

by edoylese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Report | Print
Jun 07, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're thrilled to hear that you had a fantastic customer service experience at Van Nuys Alfa Romeo Maserati. Thank you for acknowledging Yoana and our service department. We always strive to go above and beyond for our customers. We hope to see you again down the road.

Jun 07, 2023 -

edoylese responded

It is great to be able to bring my car in for service or any other reason and know that I will be treated professionally and get the best customer service. Alfa Romeo Service technicians are great as well. I am especially grateful to Yoana and Scott for always going above and beyond.

Jun 08, 2023 -

Van Nuys Alfa Romeo Maserati responded

We love to hear it! Thank you so much again for all your support of Van Nuys Alfa Romeo Maserati!

June 04, 2023

Great professional caring service people, easy to work with. I actually enjoy taking m car for service. More

by BONNIE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Doudamin, Elizabeth Flores, DANIEL CERNA
Report | Print
Jun 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for this 5-star review of Van Nuys Alfa Romeo Maserati! We hope you have a lovely day!

June 01, 2023

Very fast and excellent service. Would go again. I liked the quality and attention to detail More

by Johnalbertsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Report | Print
Jun 02, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We appreciate your business and hope to see you again at Van Nuys Alfa Romeo Maserati. Safe travels!

May 31, 2023

Carla did an excellent and courteous job. The repair job was a professional one. Thanks More

by julian10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Report | Print
May 31, 2023 -

Van Nuys Alfa Romeo Maserati responded

Julian, thank you for the review! We appreciate the kind feedback about Carla and hope to see you again at Van Nuys Alfa Romeo Maserati!

May 31, 2023

We have an Alfa Giulia and it has been a wonderful vehicle and fun to drive! The service department is also great with Carla, Elizabeth and Danny! Thanks you Van Nuys Alfa for an awesome Giulia and in More

by USCTROJANFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Doudoumian, Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Report | Print
May 31, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for this wonderful review of Van Nuys Alfa Romeo Maserati! We will be sure to pass along your appreciation to Carla, Elizabeth, Danny, and the rest of our team. Take care!

May 31, 2023

Great customer service, cara was the best, very responsive and following up with me all the time More

by annarostomyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Report | Print
May 31, 2023 -

annarostomyan responded

Great customer service, Cara was the best, very helpful, following up wt me all the time, great experience, really appreciate it.

Jun 01, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're elated that Cara demonstrated our commitment to attentive customer service at Van Nuys Alfa Romeo Maserati! Thanks for the stellar review!

May 30, 2023

Great dealership, definitely recommend, super friendly people! Process was smooth! Definitely 5/5 rating! Thank you for the great deal! More

by lizzieortiz18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Petros Zhamkochyan, Juan Arteaga
Report | Print
May 31, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're thrilled to hear that you had a great experience working with the super-friendly team at Van Nuys Alfa Romeo Maserati, Lizzie! It's wonderful to know that your process was smooth, and we appreciate your 5-star rating! Thank you for trusting us to help you find a great deal.

May 29, 2023

Carla greeted me warmly as soon as I pulled up in the service driveway. Throughout, she was well-informed and helpful. There was no pressure to commit to any of the repairs discussed, just patient explan More

by annadale323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Doudoumian 5 stars
Report | Print
May 30, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We are delighted to know that Carla's warm welcome and informed help provided you with a great service experience. Safe travels, and we hope to see you back again at Van Nuys Alfa Romeo Maserati!

May 29, 2023

Always have a great experience when I bring my car in for service. My service advisor, Yohana is amazing and very efficient. My service needs are always taken care of in a timely manner. More

by Lara
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
May 30, 2023 -

Van Nuys Alfa Romeo Maserati responded

Lara - We're thrilled to hear about your consistently great service experiences at Van Nuys Alfa Romeo Maserati! We appreciate the kind feedback about Yohanna and will be sure to pass it along. Safe travels!

May 29, 2023

They are knowledgeable and practical. I feel comfortable taking my vehicle there to get necessary service. More

by loony.public-0v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Report | Print
May 30, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are so glad to hear that you trust us with your vehicle's service needs! Safe travels, and we hope to see you again at Van Nuys Alfa Romeo Maserati!

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