Van Nuys Alfa Romeo Maserati

This dealership is great , they work and service cars very fast and everything works perfectly , Elizabeth was an excellent help and understood everything I needed she’s the best !! very fast and everything works perfectly , Elizabeth was an excellent help and understood everything I needed she’s the best !! More

He provided great customer service, answering all my questions and concerns. He is so helpful questions and concerns. He is so helpful More

I brought it in for a recall, and was advised when I picked up the vehicle that it had an oil leak. I took the vehicle to my mechanic who confirmed it was not a leak. The dealership wanted to charge me picked up the vehicle that it had an oil leak. I took the vehicle to my mechanic who confirmed it was not a leak. The dealership wanted to charge me $1000 for the service that it did not need. More

This dealership has unethical practices. I have tried to get a refund of my extended warranty contract cancellation for over 3 months and they are refusing to process the cancellation on the I have tried to get a refund of my extended warranty contract cancellation for over 3 months and they are refusing to process the cancellation on their end and return the ~ $2,400 that I am owed. The warranty company processed the cancellations over a month ago, but the dealership is sitting on the funds and won't complete the transaction and send me a check. This is unethical and unacceptable. The leadership at this place is appalling and the way they have treated me throughout this process has been unfair, stressful and emotionally draining. I have been largely ignored throughout the process and bounced around their staff with no resolution. I simply want this business to follow the law and refund me what I am rightly owed. My suggestion would be for all of you reading this to steer away from this dealership and go to an alternative one. More

Efficient, prompt yearly servicing No This is one of the most annoying surveys I've ever participated in. A 2 out of 10. most annoying surveys I've ever participated in. A 2 out of 10. More

Life savers! So helpful and nice and efficient. 10/10 would recommend and come back! So helpful and nice and efficient. 10/10 would recommend and come back! More

My experience has been that they’ve been prompt and professional, and all of our dealings with one another professional, and all of our dealings with one another More

Elizabeth was very helpful and listened to all my concerns and was not dismissive at all about them. When my car was ready she made sure to address each one of my concerns. I enjoyed my customer serv concerns and was not dismissive at all about them. When my car was ready she made sure to address each one of my concerns. I enjoyed my customer service experience with her. The tech had my car ready when promised and I am pleased with the service at this location. More

Just purchased my Ram TRX from this dealer and had the best buying experience. Karim was my sales guy and he went above and beyond to make sure I got the best deal. Easy and fast, will definitely be comin best buying experience. Karim was my sales guy and he went above and beyond to make sure I got the best deal. Easy and fast, will definitely be coming back for my future purchases. More

Wonderful and prompt service. They were able to complete the service while I waited. Made me what is being worked on and what needs to be done soon. They were able to complete the service while I waited. Made me what is being worked on and what needs to be done soon. More