Van Nuys Alfa Romeo Maserati

Had an amazing experience with this dealership because of Karim Darcuiel and Drew Orlando. Terrific sales people who don't act like sales people. They were VERY knowledgeable and PATIENT as I made this big d Karim Darcuiel and Drew Orlando. Terrific sales people who don't act like sales people. They were VERY knowledgeable and PATIENT as I made this big decision. Karim dedicated lots of time and gave me the space to make a decision. I looked at 5 different models and really took my time. He never rushed me. They ensured I got the best deal... far better than other dealers I researched. Buying a Maserati (my dream car, I worked my life to afford) was a big decision... they made it super easy, fun and gave me a room to think. You won't be disappointed. Great all around dudes. of options to choose from. This is the place to go for an Alfa Romeo or Maserati. You won't regret it. I got the most beautiful car and got it quickly. Fastest financing and signing ever. Would definitely return/highly recommend. More

Carla was wonderful! She took care of everything and was very knowledgeable! I will definitely be asking for her help again. She took care of everything and was very knowledgeable! I will definitely be asking for her help again. More

The service was very nice and friendly. It’s definitely recommended. They work with you to make sure you are satisfied. It’s definitely recommended. They work with you to make sure you are satisfied. More

Dealing with this place is a nightmare. Brought my Fiat Abarth in to have brakes replaced and got a car back that could not be driven on the freeway, after having the car towed back to them Brought my Fiat Abarth in to have brakes replaced and got a car back that could not be driven on the freeway, after having the car towed back to them they discovered one of their technicians didn't tighten the lug nuts properly. This could have ended in a fatal accident especially at freeway speeds, but I was hopeful they would resolve it. Shortly after picking it up I noticed the same issue beginning to come up again. The Service Manager, Joseph Derobertis tried every attempt to blame it on me. He even went as far as saying "I don't know what happens to this car and who touches it when you leave the dealership" and after a lot of back and forth, agreed to make one last attempt to repair the car under the condition that I agree to never return to his service department. The next day, I receive no news other than a text demanding my presence at their dealership before they close (20 minutes before closing) And being bombarded by phone calls by the rental car company demanding the car back. I had originally let Joe know that I would only agree to take possession of the car again if I could drive it without traffic and prove the problem has went away, not in 5pm Bumper to Bumper LA Traffic. Fast forward to today. I got the car back, unwashed and with 0 gas (I gave them the car with over a half tank) and Joe refused to accommodate. That man deserves an award for being the most incompetent person in the automotive industry. I'll be utilizing another Fiat dealer for future repairs. While the service advisor and tech that I drove the car with were great, Joe being such a complete moron ruins everything. More

Start to finish everything went smoothly and everyone was very professional but above all Swan Kim is the man who made it happen. very professional but above all Swan Kim is the man who made it happen. More

They are professional and able to find difficult issues. There was provide the best customer service and I'm very happy with the service. There was provide the best customer service and I'm very happy with the service. More

Worst customer service in the world. How is this man a “manager”. Stay away!! Far far away How is this man a “manager”. Stay away!! Far far away More

I liked my car very much. Thanks to the dealership for organizing to ship the car to Las Vegas. Thanks to the dealership for organizing to ship the car to Las Vegas. More

Makes me feel among friends and reliable people that always takes care of all is needed always takes care of all is needed More

Service department is always prompt, courteous and keeps me informed. Yohana has been my service advisor for years and has always been a pleasure to work with. I now live 200 miles away but have no proble me informed. Yohana has been my service advisor for years and has always been a pleasure to work with. I now live 200 miles away but have no problems with coming to Van Nuys to service my 2011 Maserati GT convertible. It has been a great ride. More