Van Nuys Alfa Romeo Maserati

I’m had a scheduled appt and I arrived in time. My appointment was with Daniel and when I told hi who was he acted surprised. I gave him my name and he said no appointment. I told him he was wrong, My appointment was with Daniel and when I told hi who was he acted surprised. I gave him my name and he said no appointment. I told him he was wrong, I spelled my name and he then found me. I asked him to check something dragging underneath the car. He said it was some sort of a fender liner. I elected not to have it done at this time but in the paperwork there is no mention of the cost for this. I tried calling to ask if he could send me this and there was no response More

This is the second car I have bought here. I come back for the fast friendly service department and the patient and helpful sales staff. I come back for the fast friendly service department and the patient and helpful sales staff. More

So friendly, so helpful and understanding of my busy schedule. I will be bringing my car back in, but regardless, the service was great on what was actually done. Thanks! schedule. I will be bringing my car back in, but regardless, the service was great on what was actually done. Thanks! More

Both my wife and I own our own business, so we appreciate good service. Thank you alpha Romeo Maserati Van Nuys and Yohana for your follow up calls and and service, we will be back. good service. Thank you alpha Romeo Maserati Van Nuys and Yohana for your follow up calls and and service, we will be back. More

Great Service everytime I come to this dealership! It was time for an oil change!! It was time for an oil change!! More

Great service and very accommodating . convenient while waiting .free coffee,water and tea.definitely coming back convenient while waiting .free coffee,water and tea.definitely coming back More

Poor facilities especially for an exotic car dealer. .. staff attempts to up sale on a service or repair that is not necessary! .. staff attempts to up sale on a service or repair that is not necessary! More

Very Good I like Elizabet Because She is always giving me the best costumer service me the best costumer service More

Elizabeth provided exceptional customer service when I had to tow my Stelvio in last minute, for an emergency. She kept the Service Dept open for me, after hours to resolve my issue. Got me in and out and had to tow my Stelvio in last minute, for an emergency. She kept the Service Dept open for me, after hours to resolve my issue. Got me in and out and I am so thankful for her compassion. True customer service at its best! Thank you! More

Clara went above and beyond – she was a pleasure to work with and always had the customer’s best interests firmly in mind. She was highly communicative and more than helpful as she went to bat for me to fix with and always had the customer’s best interests firmly in mind. She was highly communicative and more than helpful as she went to bat for me to fix a recurring problem that fell out of the warranty period. More