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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.6
2,530 Reviews
Call Dealership (818) 926-4502
View Awards

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

April 11, 2023

Quick and courteous service on a Saturday morning . Waiting for car and was ready early ! More

by DrT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
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Apr 19, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for being a loyal client of Nyle Maxwell Chrysler Dodge Jeep Ram of Austin!

April 07, 2023

Yohana and the team were very accommodating & helpful! They were able to take us in last minute and provided excellent service!! More

by RmurrayRLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
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Apr 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We are thrilled to hear that Yohanna delivered such a successful service experience. Drive safely, and we hope to see you back again at Van Nuys Alfa Romeo Maserati!

April 05, 2023

Kevin is an amazing sales guy! Kind and helpful. It was a pleasure dealing with him, he made things happen and I appreciate him. My experience was very smooth and stress free. Than More

by Mayra_perez1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Ross Samya, Kevin Nagayama
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Apr 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for stopping by to leave Van Nuys Alfa Romeo Maserati five stars! We are so thrilled that Kevin provided a smooth and stress-free experience for you. Cheers to the road ahead!

April 05, 2023

Yohanna was great! Removed a star cuz of past behavior to be honest and yes! I’m honestly holding on to it More

by priscillamalka
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
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Apr 18, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your shoutout to Yohanna. However, it's disappointing to hear that you had a less-than-desired experience in the past. I'd like to learn more about what happened so we can improve moving forward. If you are willing, please give me a call. Thank you, Joseph Derobertis - Service Manager - 747-216-0021

April 04, 2023

Everyone at the dealership was amazing. They helped us with what we needed. Very welcoming and friendly. More

by b.tasnia24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Samya, Amine Drissi, Jose Murillo
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Apr 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for trusting Van Nuys Alfa Romeo Maserati with your business! We are pleased to hear about your positive experience, and hope to see you in the future!

April 04, 2023

The one problem I have with this service is that a part ordered when I first brought the car for service has not yet arrived after nearly over a month of waiting. More

by Luciana Chapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have not have to deal with the part department but my part has still not arrived, Yohanna Carpenter
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Apr 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

Luciana - We sincerely apologize for the delay on your part as we never want to inconvenience our customers. We understand how this can be frustrating and we would like to assist you in any way that we can. If there is anything we assist you with during this process, please do not hesitate to reach out to me directly. Thank you, Joseph Derobertis - Service Manager - 747-216-0021

Apr 05, 2023 -

Luciana Chapman responded

Thank you for the response. I hope the vacuum pump part will arrive soon.

April 04, 2023

We have always had Consistent and excellent service. This is the reason why we come back . More

by ACAVA79540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Swan Kim, Frank Moreno, Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
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Apr 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Van Nuys Alfa Romeo Maserati, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 02, 2023

The service department is very friendly, fast, and efficient. They explain things well and don’t try to upsell. More

by GPRUDIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Swan Kim, Yohanna Carpenter, Elizabeth Flores, Yass Rhib
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Apr 03, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We are so glad to hear that you had a successful service experience. Drive safely, and we hope to see you back again at Van Nuys Alfa Romeo Maserati!

April 02, 2023

I was very happy with my car got services at the delearahip and will get back there for my other car More

by nzhdeh2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
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Apr 03, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We appreciate your business and hope to see you again at Van Nuys Alfa Romeo Maserati. Safe travels!

April 02, 2023

The service provider Yohana was great, she helped me to have my car as soon as possible More

by SEOBOBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohana , Yohanna Carpenter
Report | Print
Apr 03, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We appreciate your business and hope to see you back again at Van Nuys Alfa Romeo Maserati. Safe travels!

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