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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.6
2,530 Reviews
Call Dealership (818) 926-4502
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5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

March 27, 2023

Be careful of the internet listed price. They have mandatory add ons that quickly add thousands to the "good deal". In addition, having a deposit on the vehicle did not stop them from se More

by markdishaw
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Lilia Alvarado
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Mar 28, 2023 -

Van Nuys Alfa Romeo Maserati responded

This is not the service we aim to provide, and I sincerely apologize your experience wasn't as seamless as we strive for. I'm very sorry for any confusion on our team's behalf with the vehicle you were interested in. I'd appreciate the opportunity to see if there's anything I can do to help here. Please consider contacting me directly when you have a moment. Thank you, Swan Kim - Sales Operations Manager - 818-922-0699

March 26, 2023

The issues with my vehicle were promptly handled and the vehicle was returned to me within one day. More

by alil5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Swan Kim, Yohanna Carpenter, Ross Samya, Kevin Nagayama
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Mar 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We appreciate your business and hope to see you back again at Van Nuys Alfa Romeo Maserati!

March 25, 2023

Great service and courteous staff. I received my loaner car and my car was ready in a timely manner. More

by Nabil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
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Mar 25, 2023 -

Nabil responded

My service provider was very nice and professional. She explained everything and had my car ready in a timely manner.

Mar 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for the great feedback! We appreciate your support.

March 25, 2023

I was very pleased with the service specially Yohana she was very helpful to me. More

by GTASHJIANMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
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Mar 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are glad to hear that Yohana was helpful. Thanks for working with the Van Nuys Alfa Romeo Maserati team.

March 24, 2023

Great buying process. Personnel was awesome and helpful. I will refer all my friends to Van Nuys Maserati. More

by ICEJACK2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Swan Kim, Andrew Herrera
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Mar 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

We appreciate your support of the Van Nuys Alfa Romeo Maserati team! Enjoy the new ride!

March 24, 2023

Daniel was great. Very knowledgeable took his time. Waiting room is crowded. Coffee was good. More

by Jbkdo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
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Mar 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for sharing this feedback about your service appointment. We will be sure to pass along your praise to Daniel! The Van Nuys Alfa Romeo Maserati team is here to help with any of your future service needs.

March 24, 2023

Profesional,attentive,friendly and within a reasonable amount of time to get the job done. More

by Jose R. Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno, Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA, Rene Luaca, Juan Mendoza
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Mar 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your confidence in Van Nuys Alfa Romeo Maserati, and for your business. We are grateful to have you as a customer, Jose!

March 23, 2023

They’re responsive. They listen to you and do their best to solve whatever is happening with the car. More

by jmkdiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Mar 24, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for the great review of Van Nuys Alfa Romeo Maserati! We want our clients to feel heard and prioritized, so your feedback means a lot to the team.

March 22, 2023

Received great service at the dealer. Yoahanna Carpenter was excellent. Service was done quick all within couple of hours. thank you! More

by indi467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Mar 23, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad Yoahanna took such good care of you during your service visit! Our team's goal is to consistently provide the most efficient and thorough work possible. We appreciate your business and hope to see you again at Van Nuys Alfa Romeo Maserati!

March 22, 2023

Great people great service will shop here again And Richard was a great salesman. Showed me everything about the car. More

by friasfam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Notice
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Mar 23, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your confidence in Richard and the Van Nuys Alfa Romeo Maserati team! We are grateful for your business and five-star review.

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