Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.6
2,530 Reviews
Call Dealership (818) 926-4502
View Awards

5711 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

Showing 2,530 reviews

March 06, 2023

Kevin our salesperson was extremely personable and patient as my wife and I mulled over the many cars and options. He helped us find the car that was right for us. More

by alil5150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Samya, Kevin Nagayama, Jose Murillo
Report | Print
Mar 07, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Kevin and the Van Nuys Alfa Romeo Maserati team. Drive safely, and we hope to see you back again down the road!

March 06, 2023

Huge selection of new cars. Service team is fairly good as well. A little slow making repairs, though. More

by jeffpark2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Report | Print
Mar 08, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for this feedback. We are always looking for ways to improve and will be sure to keep this in mind in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Joseph Derobertis - Service Manager - 747-216-0021

March 04, 2023

Kevin was very helpful and big part of my decision to buy a car at this dealer. Definitely go here and won’t be disappointed More

by Angelica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Nagayama
Report | Print
Mar 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

Angelica, we are pleased to hear that Kevin worked hard to provide you with a great purchasing process! Thank you for trusting Van Nuys Alfa Romeo Maserati, and we hope to see you again in the future!

March 03, 2023

They are so helpful and fast. They respond immediately and try to solve the problems quickly More

by jay95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Mar 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

Our team is always happy to help you out! Thank you for your continued support of Van Nuys Alfa Romeo Maserati!

March 03, 2023

I was helped as soon as I got there. Without appointment and wait wasn’t too bad. Satisfied , my concern was taken care of. More

by Olaura0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Report | Print
Mar 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are happy to hear that your concerns were resolved in a prompt manner! Thank you for choosing Van Nuys Alfa Romeo Maserati and for sharing your positive experience. Drive safely!

March 01, 2023

My experience was great -the people were efficient, friendly and professional to work with. The work was also done in a very timely manner. More

by Paulette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Report | Print
Mar 01, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for the great review of Van Nuys Alfa Romeo Maserati, Paulette!

February 28, 2023

Thank you for a great service. The representative was very patient explained and helped us understand the process of what was being done. We’re very happy with the results. Thank y More

by Kaspi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Report | Print
Mar 01, 2023 -

Van Nuys Alfa Romeo Maserati responded

Kaspi, thank you for leaving Van Nuys Alfa Romeo Maserati a five-star review! We are proud to deliver service you can count on. See you next time!

February 27, 2023

Yohana was great to work with! Very happy with the level of service from her! She provided everything I needed and was also very informative on the issues with my car and how to More

by CHRISTOPHER.LIGOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, DANIEL CERNA
Report | Print
Feb 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review, Christopher! We are so glad to hear that Yohana delivered such a successful service experience. Drive safely, and we will be sure to pass on the kind words to the Van Nuys Alfa Romeo Maserati team!

February 26, 2023

Could come down on price of service, especially oil changes. Also offer courtesy card for customers. More

by Djtlp2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Report | Print
Mar 08, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Van Nuys Alfa Romeo Maserati team. With regard to the rest of your review, we strive to keep our prices competitive, and we will be sure to keep this feedback in mind. If there is anything more we can do to assist you, please feel free to reach out. Best, Joseph Derobertis - Service Manager - 747-216-0021

February 26, 2023

Frank, our service mgr was knowledgeable, personable and always kept me informed about the work and completion time. He was awesome!!! More

by Candace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
Report | Print
Feb 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for complimenting Frank! We're glad that he was wonderful to work with. --Van Nuys Alfa Romeo Maserati team

1
...
63
64
65
...
253