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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.6
2,530 Reviews
Call Dealership (818) 926-4502
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5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

February 09, 2023

Ciao Amo! Amo Alfa Romeo! Bellisima! The Amo Mio Alfa Romeo Stelvio! Grazie! Ciao Bella! More

by Enrico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno, Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Report | Print
February 08, 2023

The service department reps at Van Nuys dealership have always been courteous, friendly and thorough . Samantha has fantastic customer service skills. More

by MICH0465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores
Report | Print
Feb 09, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We are so glad to hear that you had a successful experience working with Samantha. Drive safely, and we hope to see you again at Van Nuys Alfa Romeo Maserati!

February 07, 2023

Great service as usual got my vehicle serviced quick and at reasonable price, Danny took care of my issues and provided excellent customer service More

by JOSEDANNYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno, DANIEL CERNA, Barseg Belyon
Report | Print
Feb 08, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review, Jose! We are so glad to hear that you had a successful service experience working with Danny and the Van Nuys Alfa Romeo Maserati team. Drive safely, and we hope to see you again down the road!

February 06, 2023

Elizabeth listened to my concerns and followed up with me on each one at the end of the service appointment I appreciate her helpfulness and customer service skills More

by JELICA007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service assistants were very nice too, Elizabeth Flores
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Feb 07, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for this great feedback! It is exciting to hear that you felt heard and supported by Elizabeth. She will appreciate the shoutout.

February 05, 2023

I drive from Pasadena to have service done here. It’s worth it. Everyone is very helpful. Special thanks to Gustavo the service technician who diagnosed the issue with my Giulia. More

by TIM@TIMBRADLEY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo, Elizabeth Flores
Report | Print
Feb 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

Tim, thank you for the review! We are so glad to hear that Gustavo delivered such a successful service experience. Drive safely, and we hope to see you back again at Van Nuys Alfa Romeo Maserati!

February 03, 2023

Daniel was very helpful. He made sure my car was taken care as soon as possible, and provided me with the best service. Overall it was a great experience! More

by Yanelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Report | Print
Feb 03, 2023 -

Van Nuys Alfa Romeo Maserati responded

Daniel will be so pleased to hear that you had a great experience with him! Thank you for putting your trust in the Van Nuys Alfa Romeo Maserati team. Have a great day!

February 03, 2023

Elizabeth was great and communicated very well with everything I was very happy with her service More

by Oldsport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Report | Print
Feb 03, 2023 -

Oldsport responded

Great !

Feb 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for this awesome praise of Elizabeth! She will appreciate your kind words.

February 02, 2023

Thank you for the excellent service and customer service You guys took care of my car perfectly Thank you More

by Afshin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Swan Kim
Report | Print
Feb 02, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for this kind feedback about our service team. We are glad to have your trust in our business!

February 02, 2023

Frank in the Service Department was extremely helpful, explaining everything in great detail regarding what was needed and Why . Highly Recommended. 5 Star ⭐️ More

by dougtrvl888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
Report | Print
Feb 02, 2023 -

Van Nuys Alfa Romeo Maserati responded

It is great to hear that Frank earned your 5 stars. He and the team appreciate your support, Doug. We are here to help with any of your future service needs!

February 02, 2023

Very friendly fast service from the moment I arrived. I expected to be there for 1-1 1/2 hours but was done in 45 minutes More

by annette7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Feb 03, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for the great review of Van Nuys Alfa Romeo Maserati, Annette! We are glad to hear that our team provided efficient service. Please let us know if there is anything else we can do for you!

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