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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.6
2,530 Reviews
Call Dealership (818) 926-4502
View Awards

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

February 01, 2023

The workers were very attentive and kind! All treated me and my family very well and inviting. Frank was amazing and helped with so much! Truly great service More

by JRomo0208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank , Swan Kim
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Feb 01, 2023 -

Van Nuys Alfa Romeo Maserati responded

It's great to hear that Frank took such great care of you! Thank you for choosing Van Nuys Alfa Romeo Maserati and for sharing your experience. Safe travels ahead!

February 01, 2023

I. Thought the dealership was OKI took my car in to get service I thought the Wait was a little bit longer than expected but it was Okay More

by coryhartley24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Swan Kim
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Feb 03, 2023 -

Van Nuys Alfa Romeo Maserati responded

Cory, we are sorry that your wait was longer than anticipated and that you weren't completely satisfied with your visit. Customer experience is very important to us, so if you would like to share any additional details, we would be happy to help as best we can. Please feel free to be in touch directly. Thank you, Swan Kim - Sales Operations Manager - 747-216-0328

January 29, 2023

Great, service. Friendly and helpful people along the way. Will be back for next service. More

by travelingcowboychef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank! 5 stars
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Jan 30, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so pleased the Van Nuys Alfa Romeo Maserati team could make a fan out of you! Thanks for the shoutout and we look forward to your next service visit with us. Safe travels!

January 29, 2023

I'm never disappointed in the service at this dealership they are very professional and considerate of customers time. More

by cab99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Jan 30, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We appreciate your business and hope to see you again at Van Nuys Alfa Romeo Maserati!

January 29, 2023

Professional and quick. No issues to report as I have had in the past. Overall good experience More

by Smess04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
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Jan 30, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We appreciate your business and hope to see you back again at Van Nuys Alfa Romeo Maserati. Safe travels!

January 28, 2023

Elizabeth , your Legendary Service was second to none. 2 days in a row Rained damaged Pot Holes Streets caused Flattened Tires… But you; got it done…tx ! More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Jan 29, 2023 -

Van Nuys Alfa Romeo Maserati responded

Elizabeth is exactly as you described, Jerry. She has a passion for assisting clients and is packed with knowledge. Enjoy your repaired tire and thank you for your business from your friends at Van Nuys Alfa Romeo Maserati!

January 27, 2023

Frank was terrific. Quick, professional and personable I could not believe how fast the service was. Thanks More

by Avril.Bransky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in service
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Jan 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for the 5-star review of Van Nuys Alfa Romeo Maserati, Avril! Frank will appreciate the shoutout! We are here to help with any of your future service needs.

January 23, 2023

Excellent service , very informative with services and with a timely manner. Elizabeth was a pleasure to work with. More

by SHANTK93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth flores
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Jan 24, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We appreciate the kind words about Elizabeth and hope to see you back again at Van Nuys Alfa Romeo Maserati. Safe travels!

January 22, 2023

Absolutely love coming here for all my maintenance appointments! Yohana is very helpful in the service department. I recommend working with her! More

by levonkhacheryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohana
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Jan 23, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We appreciate the kind feedback about Yohana and will be sure to pass it along. Have a great day!

January 22, 2023

They sold to me an engine issue car! ! Stay away from them!!! A few weeks ago I bought a vehicle from this car dealership. CarFax and title were clean, no crash reports were seen. A More

by MRAT_33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yassr, Luis Valdez, Swan Kim
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